Toilet Overflow

8/28/2019 (Permalink)

If you are currently dealing with a flooded toilet in your home, you may not know what to do next. It may be that your toilet overflowed due to a backup or plumbing issue rather than sewer damage but knowing why the water is flowing is only so helpful if you do not know what steps to take to fix the situation. Here are three things you should now about toilet floods.

1. Toilet Overflows Can Have Many Causes

A toilet can overflow for several reasons, but a backup in the toilet or a plumbing issue may be the most likely causes. However, a low flow toilet or septic malfunction could also be to blame. Knowing why you have a flooded toilet is a good first step to understanding what steps to take to remedy the situation. If sewer line damage is to blame, you may have an even bigger problem on your hands.

2. Toilet Water May Be Category 2

There are three nationally recognized categories of water damage: Category 1 is “white” water, Category 2 is “gray” water, and Category 3 is “black” water. White water is considered the least contaminated, while black water is often a cause for concern. The water from your toilet flood is most likely Category 2 water, which requires cleanup but many not be as urgent as Category 3 water.

3. A Professional Sewage Company May Help

Since it may be difficult to figure out what is causing your toilet to flood as well as what category your leak falls into, it is usually a wise idea to call sewage cleanup professionals, so trained technicians can help you with your bathroom disaster. They can arrive on the scene, survey the situation and help you decide what to do next. They can often help you fix the matter, as well.

Toilet overflows can be stressful and intimidating and having to worry about sewer damage can make you even more anxious. Use what you now know about toilet floods to make a sound decision for your home.

If you are experiencing a water loss, please call our office at 601.304.5554.  SERVPRO of Natchez is always here to help!