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Fire & Water - Cleanup & Restoration

Archived Blog Posts

SERVPRO of Natchez is Ready to Help!

5/17/2021 (Permalink)

When a washing machine hose burst in your laundry it can cause major water damage. SERVPRO of Natchez was called to do the water mitigation by removing the wet materials, setting the drying equipment and completing the drying process.

SERVPRO of Natchez is well equipped to respond to an emergency of this magnitude. We have trained and certified technicians to handle all the aspects of your loss. If you have water damage to your home or business, do not hesitate to call us 601-304-5554. We are here to help 24/7/365. The sooner you call us the faster we can mitigate the loss.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Vacancy Can Cause Problems

5/14/2021 (Permalink)

Many challenges have faced businesses over the course of the last year or so.  More challenges than could have  been foreseen. Closures, temporary closures, mandates, employee changes, financial stressors......all were unexpected and even chaotic at times.

Unfortunately, difficult times led to empty buildings, some for longer periods than others. Without the quick response of people, issues can become big problems quickly. Even the smallest leak can cause problems that shock businesses ready to reopen.  Water damage and mold can cause serious time delays in getting back to business, most especially in food and beverage establishments. 

SERVPRO of Natchez and its' experienced and trained team of experts can handle the job.  By calling 601-304-5554, any business can be assured that it can offer a clean and healthy atmosphere for its employees. Getting businesses back in business is OUR business!!!

Restaurant Fire

5/14/2021 (Permalink)

Fire at your local restaurant can be especially damaging and devastating to the property owner and all involved. It is important to choose a professional company that specializes in fire restoration.

SERVPRO of Natchez has the training and experience to quickly clean up and restore your business to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

Our highly trained crews have the specialized equipment and resources to handle the job, large or small. Our teams are prepared with strategically located equipment in case of fire emergency in our area.

If your fire is not taken care of quickly it can cause discoloration of many surfaces; ash residue, walls, wood, upholstery, carpet, etc. within minutes. Structural damage like collapsed ceilings, broken windows and doors, these things we can board up for you on the front end for safety.

Cleaning takes a lot of knowledge, experience and manpower to do the job right. Our crews are properly trained and certified in all these areas and are ready 24/7.

Leave your cleaning needs like ash, soot, smoke and odors and the restoration process to the experts here at SERVPRO of Natchez. We are here for you! Call 601-304-5554 today.

Storms Can Cause Unforeseen Damage

5/14/2021 (Permalink)

Even the best preventative measures can’t always insure success in blocking damage from storms. Especially when a region isn’t accustomed to particular weather events.  The departure from the normal, or “long-term” average weather situation can lead to a mess no one is used to.  Ice Storms can be bewildering to home and business owners who are located in generally warmer areas.

If a winter storm is on the way, preparations ideas include, but aren’t limited to: stocking up on cold-weather necessities; inspecting, prepping, and cleaning heating sources, like furnaces and fireplaces;  turning off all exterior faucets and insulating them; and checking and cleaning gutters.  The unpredictability however, still allows for the unforeseen damage that ice storms are known for.

SERVPRO of Natchez is just a call away at 601-304-5554.   Our trained technicians are ready to restore your home or business back to where it needs to be!!  

“Like it never even happened.”

Roof & Ceiling Collapse After Heavy Rains

5/14/2021 (Permalink)

Having the SERVPRO of Natchez number 601-304-5554 ready will give your home or business a leg up when there is a storm. Mitigating the damage quickly will save time and money on your storm loss.

Flood waters can carry a lot of bacteria and other contaminates from the roadways. When floods enter a home or business it is important to have a Disaster and Restoration Company ready to respond. Anything that is porous will soak up the contaminated water. These porous items will need to be removed or cut out before the disinfecting process takes place.

It's also important to note that a flooded home or business is a highly resolvable problem. If the restoration and mitigation efforts begin within the first five hours of the appearance of water in the home or water in the business, the chances of a successful restoration and mitigation of the damage is nearly certain. However, if the water cleanup efforts are delayed past the first 24 hours, it becomes increasingly likely that the property will sustain permanent damage.

DO NOT hesitate to call your local Mitigation and Restoration Company if your home or business encounters water damage from a storm. SERVPRO of Natchez is here to help.

Does Your Business Have a Ready Plan?

5/13/2021 (Permalink)

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Natchez has worked with many businesses in the area to ensure they are prepared for any emergency. 

More than 60% of small businesses in the U.S. do not have formal emergency response plans & do not back-up their data off-site.

No Plan Means You Are Less Likely to Recover

  • 80% of companies that do not recover from a disaster within 1 month are likely to go out of business.
  • 75% of companies without a business contingency plan fail within 3 years of a disaster.
  • 70% of small business that experience major data loss go out of business within a year.
  • 43% of companies that experience catastrophic data loss never reopen.
  • 51% of companies with data loss closed within 2 years.
  • 80% of companies that do not recover from a disaster within 1 month are likely to go out of business.
  • 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips for Creating a Successful Emergency Ready Plan

  1. Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency Ready Profile. Please contact SERVPRO of Natchez today to set up your FREE Emergency Ready Profile 601-304-5554.

As a trusted leader in the restoration industry, SERVPRO of Natchez has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never even happened." Contact us for more information.

601-304-5554

5 Tips for Creating A Successful Emergency Ready Plan

5/13/2021 (Permalink)

Did you know that 50% of businesses that close because of a disaster, such as fire or a flooding, never reopen? 

SERVPRO® of Natchez has worked with many local businesses to ensure they are prepared for any emergency. 

More than 60% of small businesses in the U.S., unfortunately, do not have formal emergency response plans & do not back-up their data off-site.

No Plan Means You Are Less Likely to Recover

  • 80% of companies that do not recover from a disaster within 1 month are likely to go out of business.
  • 75% of companies without a business contingency plan fail within 3 years of a disaster.
  • 70% of small businesses that experience major data losses go out of business within 1 year.
  • 43% of companies that experience catastrophic data loss never reopen.
  • 51% of companies with data loss closed within 2 years.
  • 80% of companies that do not recover from a disaster within 1 month are likely to go out of business.
  • 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips for Creating a Successful Emergency Ready Plan

  1. Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospitals.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency Ready Profile. Please contact SERVPRO® of Natchez today to set up your FREE Emergency Ready Profile601-304-5554.

As a trusted leader in the restoration industry, SERVPRO® of Natchez has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never even happened." Contact us for more information.

SERVPRO Of Natchez is Always Ready!

5/13/2021 (Permalink)

SERVPRO of Natchez's trained technicians are always ready to handle any situation.  Things are definitely not always what they seem.  Problems can exist that no one knows about, especially in older structures.

What may seem like a normal water mitigation job could expose problems an owner wasn’t aware of. For instance, in being thorough technicians could uncover mold that was preexisting, before the current water damage occurred.  In such a case, the SERVPRO of Natchez technicians can be trusted to handle any and all problems immediately.  The health and safety of customers always comes first, but secondly, the best and most thorough excellence at any job is the goal at all times.  Professionals know how to handle any and all situations that arise.  

SERVPRO of Brandon has just such professionals.  Things on a job site can change at any given moment, and trained, professional technicians always know what to do.  Call 601-304-5554 for the peace of mind of knowing the SERVPRO of Natchez technicians will be on the job!!

GIVE US A CALL! 601-304-5554

Commercial & Residential Services

5/12/2021 (Permalink)

Experience your property at its finest! 

We appreciate that your home or business is more than property — it’s an investment. And we’re proud to deliver services that are worthy of it. SERVPRO® of Natchez proudly offers exterior property cleaning, fire and water damage restoration, low-pressure roof cleaning, wood and deck pressure washing, interior power washing, and water extraction for commercial and residential clients! 

Residential

Residential services include exterior sidings, driveways, sidewalks and patios, fences, and roofs. Regular cleaning such as pressure washing, patio washing, and concrete or driveway washing can help to prevent premature aging which reduces maintenance costs and saves you money. When you compare the relatively low price of proper residential pressure wash cleaning to the high cost of home repairs or even replacement, it is easy to see why homeowners choose to have this type of work done on a regular basis. Not to mention, it just plain looks better when it’s clean. 

Commercial

We offer our commercial property owners comprehensive power washing solutions. No two businesses are alike. That’s why we provide tailored commercial services that will fulfill your needs. Shopping malls, banks, restaurants, and convenience stores typically require unique services at different times. We take pride in offering flexible service plans and scheduling to accommodate your needs.

Let us keep your business looking picture-perfect. We always ensure that our work is implemented at a time that will minimize interference with your business operations. What’s more, our team will always come to your property with the specialized commercial services equipment needed to complete the task and provide professional results. 

Apartment and Homeowners Association (HOA)

At some point during every interview, a potential resident will tour the neighborhood. The first impressions that are made during this tour can go a long way towards filling the unit or letting it sit empty. Are the common areas and parking lots of your apartment complex or HOA community clean and inviting? What about the units themselves? Do they reflect a clean and properly maintained community?  If you have been looking for a company to handle all of your properties' exterior cleaning and maintenance needs look no further!

We have the experience and the equipment to get the job done right! 

What's Growing in My Office?!

5/12/2021 (Permalink)

Finding microbial growth in your business can be very alarming. Get it removed as soon as possible to prevent any more growth. The safest and best way to do that? Simply call SERVPRO® of Natchez! We can quickly and safely remediate your microbial growth. 

Microbial growth of any type can spread quickly. Visible mold on a wall or floor likely has a source where more mold can be found in a place that is not visible. Professionally removing the mold ensures that you prevent it from spreading any further and doing any more damage to your workplace.

Removing microbial growth is time-consuming and must be performed by a professional remediation company to prevent cross-contamination. Trying to do it yourself can be very difficult and also can put your safety at risk. Having the microbial growth professionally removed ensures that the job is done right and that your safety and health are protected.

Pin Hole Leaks

5/12/2021 (Permalink)

According to repairmyleak.com, there are a couple forms of corrosion in copper pipes, but pitting corrosion is most likely to culminate in pinhole leaks in plumbing systems made of copper. 

"Pitting corrosion is the non-uniform localized attack of the wall of a copper tube, pipe, or fittings initiated on the inside surface of copper water pipes. Usually, only small areas of the metal surface are attacked.

Pitting corrosion can be classified into three types:

Type I 
cause: Hard Water
Type I pitting is associated with hard or moderately hard waters with a pH between 7 and 7.8, and it is most likely to occur in cold water. The pitting is deep and narrow, and results in pipe failure.

Type II 
cause: Soft Water
Type II pitting occurs only in certain soft waters, with a pH below 7.2 and occurs rarely in temperatures below 140° F. The pitting that occurs is narrower than in Type I, but still results in pipe failure.

Type III 
cause: Cold, Soft Water High PH
Type III pitting occurs in cold soft waters having a pH above 8.0. It is a more generalized form of pitting, which tends to be wide and shallow and results in blue water, byproduct releases, or pipe blockage."

Dirty Odor. . . Clean It Up!

5/12/2021 (Permalink)

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

Life happens.

Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of Tuscaloosa has the expertise to provide a deeper clean than your basic house cleaning service.

We want to make things easier on you this year. Put your feet up and give us a call.

Need Commercial Cleaning Services?

601-304-5554

Cleaning Experts in Commercial & Residential Properties

5/12/2021 (Permalink)

We understand your situation

At SERVPRO®, we understand that there are local businesses within our community. We also understand that you need services for your home, too. Luckily, we've got you covered for both types of properties. 

Residential Services

Whether your Natchez home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best!

Our residential services include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There is never a convenient time for fire or water damage to strike your Natchez commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need for professional cleaning or emergency restoration services arises, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Our commercial services include:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Call SERVPRO® of Natchez for your commercial and residential cleanup service needs! 601-304-5554

Residential & Commercial Properties

5/12/2021 (Permalink)

Residential Services

Whether your Natchez home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Our residential services include:

Water Damage Restoration

Fire Damage Restoration

Mold Remediation

Storm Damage Restoration

Cleaning Services

Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Natchez commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need for professional cleaning or emergency restoration services arises, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Our commercial services include:

Commercial Water Damage Restoration

Commercial Fire Damage Restoration

Call SERVPRO of Natchez for your commercial and residential cleanup service needs!

Soot

5/10/2021 (Permalink)

In a building fire, you will find that some damage is blatantly visible and some will only look like lack of maintenance. In this picture, there seem to be cobwebs on the ceiling. What you are actually seeing is soot from a protein fire that has traveled to another room and attached itself to a surface. While this is a small area that is visibly covered in the soot, the sign leads us to believe that the dirt level is more than meets the eye. This is the case for many house fires. 

SERVPRO of Natchez will not only wipe ceilings, walls, and flooring; but also move out the contents for cleaning, in all affected rooms. Even though it was not close to the fire and items are not as damaged as other rooms adjacent to the cause of loss, the damage spread through the entire downstairs of the home. 

Call us for all of your restoration needs!

Lint Build Up Can Cause Fire

5/10/2021 (Permalink)

SERVPRO of Natchez offers commercial duct cleaning and dryer vent cleaning.  We have a team of qualified individuals that focus on quality and customer relationships. We pride ourselves in our ever growing team and community we are building here.  

We currently serve a few commercial customers daily/weekly/monthly or quarterly and have maintained their continued business for 3 years or more. 

Like a residential home, routine maintenance cleaning of your duct system and dryer vents improves the air quality and lowers the risk of fire caused by lint build up. Duct cleaning will also assist in the efficiency of your system and potentially prolong the life of the system itself. 

Call SERVPRO of Natchez today to schedule your commercial duct or dryer vent cleaning. 

Lint Build Up Can Cause Fire

5/10/2021 (Permalink)

SERVPRO of Natchez offers commercial duct cleaning and dryer vent cleaning.  We have a team of qualified individuals that focus on quality and customer relationships. We pride ourselves in our ever growing team and community we are building here.  

We currently serve a few commercial customers daily/weekly/monthly or quarterly and have maintained their continued business for 3 years or more. 

Like a residential home, routine maintenance cleaning of your duct system and dryer vents improves the air quality and lowers the risk of fire caused by lint build up. Duct cleaning will also assist in the efficiency of your system and potentially prolong the life of the system itself. 

Call SERVPRO of Natchez today to schedule your commercial duct or dryer vent cleaning. 

Lint Build Up Can Cause Fire

5/10/2021 (Permalink)

SERVPRO of Natchez offers commercial duct cleaning and dryer vent cleaning.  We have a team of qualified individuals that focus on quality and customer relationships. We pride ourselves in our ever growing team and community we are building here.  

We currently serve a few commercial customers daily/weekly/monthly or quarterly and have maintained their continued business for 3 years or more. 

Like a residential home, routine maintenance cleaning of your duct system and dryer vents improves the air quality and lowers the risk of fire caused by lint build up. Duct cleaning will also assist in the efficiency of your system and potentially prolong the life of the system itself. 

Call SERVPRO of Natchez today to schedule your commercial duct or dryer vent cleaning. 

Fire Damage and The Importance of Immediate Action

5/10/2021 (Permalink)

It is devastating to experience the chaos of a fire in your Natchez home. Not only is it difficult to deal with the loss, but the clean up too. If it is a small isolated fire, getting the area cleaned and repaired should be a priority.

The first thing to consider is the ash and smoke damage that occurred. These can lead to corrosion, discoloration and unpleasant odor. Getting ash and smoke cleaned up immediately will prevent any of these from leading to an even larger problem. 

Take action and follow these steps if you find yourself handling the aftermath of a house fire. 

1. Contact your insurance company.

2. Contact your local fire restoration company.

3. Take photographs of the damage.

4. Keep a record of all conversations with your insurance company.

5. Make a list of everything you lost or that was destroyed.

6. Find a place to stay while your restoration company cleans up your property.

While a house fire is a trying experience, it helps to have a game plan in place. So remember these steps for the next time you or a loved one is handling the aftermath of a house fire and call SERVPRO of Natchez 601-304-5554.

Water Damage: What To Do and Not Do

5/10/2021 (Permalink)

Do:

    • Shut off the source of water if possible, or contact a qualified plumbing technician to stop the water source.
    • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
    • Remove as much excess water as possible by mopping and blotting.
    • Wipe excess water from wood furniture after removing lamps and tabletop items. 
    • Remove and prop up wet upholstery cushions for even drying.
    • Place aluminum foil or wood blocks between furniture legs and wet carpet.
    • Remove to a safe, dry place any paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture.
    • Pinup upholstered furniture skirting to keep off damp floors.
    • Hang draperies with coated hangers to avoid contact with carpeting or floors. 
    • Hang furs and leather goods to dry separately at room temperature.

Do Not:

    • Do not enter rooms with standing water where electrical shock hazards may exist.
    • Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
    • Do not leave books, newspapers, magazines, or other colored items that may cause staining on wet carpet or floors.
    • Do not use your household vacuum cleaner to remove water, possibly causing electrical shock or damaging the vacuum cleaner.
    • Do not use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
    • Do not turn on ceiling fixture if the ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Storm Damage Prevention

5/10/2021 (Permalink)

Do April showers bring May flowers? The rainy season can lead to flooding conditions in Northport and Tuscaloosa, Alabama. The following tips will help reduce the impact spring floods have on you and your property! 

  • Advance Preparation

Prepare in advance with a SERVPRO® Emergency Ready Profile® (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.

  • Watch for Pooling Water 

Look for places around your property where water pools, and channel it away from buildings. Make sure gutters and downspouts are clear of debris and they are directing water as intended.

  • Maintain Sump Pump 

If you have a sump pump, check to be sure it is operational before water starts rising. Consider a back-up generator to ensure your pump works when you need it most. Contact your insurance agent to add coverage in case your sump pump fails. 

  • Raise Storage Goods 

Use shelving and/or pallets to keep storage items off the floor to reduce the impact of small floods. In many situations, raising boxes just a few inches will be enough to keep storage goods above the waterline. 

  • Cut Power if Necessary 

As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can safely do so without standing in water. Otherwise, evacuate as soon as you can and contact an electrician to cut the power before you go back in for recovery.

  • Keep Storm Drains Clear

If you see water pooling around a storm drain, the drain may be clogged with debris. Clearing the debris will help keep the water flowing away from your neighborhood. 

  • Consider Flood Insurance 

Homeowner's insurance will not cover floods; you must purchase a separate policy for flood protection. When all else fails, flood insurance will provide you the means to respond to an unfortunate catastrophic flooding event.

  • Be Aware on the Road 

Be careful when driving during spring storms, especially when you hear flash flood warnings! Never drive into a fully submerged roadway. The water surface will be at the same level as the pavement you can see. This view can deceive you into thinking the water is shallow because you cannot see how the road dips under the surface. Beware of the water on the road! 

  • Act Fast 

The Impact of Severe Storms

5/10/2021 (Permalink)

Expecting a tornado or other major storm? There are several steps you can take to stay safe. After the tornado passes, SERVPRO® of Natchez can help you clean up storm damage and restore your home.

Look for Storm Warning Signs

Tornadoes typically occur when there is a severe thunderstorm in the area. Rain, hailstorms, and lightning strikes are some of the signs of a possible tornado. Some other warning signs of an oncoming tornado include:

  • Rumbling or Roaring Sounds in the Air 
  • Orange or Green Skies
  • Rotation of the Clouds
  • Very Calm Conditions after a Storm
  • Damaged Power Lines or Debris

Staying Informed During a Storm

Local television and radio stations are your best source for updates on how the storm is developing. However, if you hear a tornado siren, you should immediately head to the nearest shelter.

What is the difference between a Tornado Watch, Warning, and Emergency?

  • A Tornado Watch means that a storm could be coming in your area soon because of the current weather conditions.
  • A Tornado Warning is a sign that one or more tornadoes are in the immediate area. Look for shelter as soon as you see this signal.
  •  A Tornado Emergency is the final step in the warning process. A tornado has been spotted near a populated location. Move to the safest possible place if you cannot get to a real shelter in time.

Surviving The Flood

5/7/2021 (Permalink)

We live in a world where mother nature has a mind of her own at times, and natural disaster can strike at anytime and can ruin the "normalcy" of the life we once had. The nice furniture, flooring, and decor that once occupied our home, now washed away by water. Whether the flooding that has occurred in your home was because of a pipe bursting, a sewer backup, faulty appliance, a heavy rain or even rising floodwaters, there are important steps you should take in order to keep you and your family safe. 

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

You and your family may not even be thinking about flooding, but rather tornado damage or hurricane damage. But with any severe storm or rain there is always a chance of flooding. And even appliances can cause flooding. Here at SERVPRO® of Birmingham we want you to be as prepared and safe as possible, therefore we put together some do and don'ts to put into practice after you have encountered flooding within your home.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

 Reminders:

  1. Do not panic, take a breath and understand that although today feels like the worst day ever. Things WILL get better.
  2. Keep safety always at the forefront of your mind (stop the water source, shut all electricity off, etc.)
  3. Call SERVPRO in order to get things clean, dry and back to beautiful as quickly as possible.

 Why SERVPRO?

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

Trust SERVPROXIDE™ to Disinfect Your Commercial Space

5/7/2021 (Permalink)

One of our products SERVPROXIDE™ is our proprietary hospital-grade disinfectant registered with the EPA. It is a stabilized chlorine dioxide-based antimicrobial which carries the EPA’s lowest toxicity rating. The product itself doesn’t carry any fragrances other than a mild cleaning odor which dissipates quickly making it a great product for people with chemical or odor sensitivities.

There are many different applications for SERVPROXIDE™. It can eliminate odors through disinfecting and oxidation rather than just covering them up. That can be done by applying the product directly with towels or through misting or spraying which is often used when we clean HVAC systems. It has even been utilized in electrostatic spraying for an even application on surfaces inside buildings. 

In fact, SERVPROXIDE™ is the disinfectant we have used when we have been asked to clean and disinfect COVID-19 in homes and businesses here in Birmingham and throughout Jefferson/Shelby Counties.

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar types of organisms to COVID-19 and SERVPROXIDE™ has EPA-approved claims against things like Feline coronavirus, Canine coronavirus, staphylococcus, E.coli, Salmonella, Rotavirus, and Swine flu. 

When you use SERVPRO of Birmingham, you can have rest at ease knowing that our team is using hospital-grade disinfectant registered with the EPA. Our chemists are even able to advise us in unorthodox situations to utilize our suite of cleaning products to clean and deodorize even the strongest and strangest combination of smells and soils.

Preparing for Severe Storms

5/7/2021 (Permalink)

Expecting a tornado or other major storm? Knowing the right steps to take BEFORE a major storm comes can protect you, your family, and your property. Storms can be challenging all by themselves, do not let your lack of preparation add onto these already challenging times. SERVPRO of Natchez wants to ease the burden and inform you of several steps you can take to stay safe.

Make a Plan of Action

When a major storm threatens your community, you want to be able to evacuate if need be. In order to do this in a safe and timely manner you must have an action plan in place.

  • Ensure everyone in the family is aware of this plan
  • Be aware of evacuation routes
  • If a tornado comes, know where you and your family will take cover
  • Plan for any animals you may have as well

Assemble an Emergency Kit

Having the necessary equipment and food for whenever a power outage may occur is a great step you can take in order to stay safe during a storm. Some important items for an Emergency Kit are:

  • First-Aid Kit
  • Food & Water
  • Flashlight
  • Battery-powered radio

Stay Informed During the Storm

Local television and radio stations are your best source for updates on how the storm is developing and steps to take to get to safety. However, if you ever hear a tornado siren, you should immediately head to the nearest shelter.

If After the Storm, Damage Has Occurred Contact A Professional

Disaster can strike anytime and SERVPRO® of Natchez is here to help. We are open 24/7 and work to respond quickly to calls to minimize damage, and, in turn, the costs of cleanup and restoration. When you have a flooding or storm emergency, we’re already nearby and ready to help. We are part of this community too and we take pride in being a part of Natchez and want to do our part in making it the best it can be! 

Prolonging The Life Of Your Carpet

5/7/2021 (Permalink)

Whether you have been living in an apartment complex for 6 months or a two-story house for 10 years, everyone needs to be mindful of when they last had their carpet professionally cleaned. We realize that there are things around the house that are tossed aside and forgotten about, however maintaining clean carpets should not be one of them. Here at SERVPRO® of Natchez we understand life happens, like when your child spills a drink all over the carpet or the dog mistakes the carpet, for the grass outside. We get it, but we only want what's best for you and your health. 

Why Does My Carpet Need to be Professionally Cleaned? 

Many people have been exactly where you are now, thinking "I wipe up all spills and vacuum often, I am good to go." That simply is just not the case. And frankly this alone isn't good enough. It may not be evident to the naked eye, but carpets can house all sorts of dirt, bacteria, and allergens that can be harmful to your health. Carpets that are not well maintained can hold dust mites, molds, pet hair, dead skin cells, insect feces, and other particles deep-seated in their fibers. Below are three possible problems that can be the result of carpets that are not well-maintained.

Danger #1: Weak Immune System

  • Everyday our bodies fight to keep us healthy and strong. However, living in an unclean environment, leads to being exposed to harmful bacteria, which can cause you to be more susceptible to diseases.
  • Getting out carpets professionally cleaned helps to remove dust mites, bacteria and other allergens, which ultimately helps your family breathe easier and reduces the risk of colds and other health problems. As strange as it may sound, dirty carpet can negatively impact the airflow in your home.

Danger #2: Reduces the Life Span of the Carpet

  • Not professionally cleaning your carpet allows for dirt to stay embedded inside the fibers of the carpet. Which ultimately will lead to the fibers breaking and wearing down.
  • Regular vacuuming will keep your carpet looking good and prevent debris and dirt from embedding into the fibers.
  • Keeping your vacuum in good shape will help keep your carpet in good shape. A vacuum that is half full will be much less effective than an empty one. Be sure to keep it cleaned out and keep up on the maintenance with it as well.

Danger #3: Odor in Carpet                                                      

  • Professional cleaning companies can use top notch chemicals, to get out odors that regular vacuums or cleaners just simply cannot get out. A couple of these odors are dog urine and cigarette smoke. These odors almost always take a professional crew to come in and get rid of.

What Can SERVPRO Offer Me?

5/7/2021 (Permalink)

Residential Services

Whether your Tuscaloosa or Northport apartment or home needs emergency flood damage cleaned or your upholstery cleaned, you can depend on us. We are always Here to Help! Our technicians have extensive cleaning and restoration training and can make your property look its best! 

SERVPRO® Residential Services include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services
  • Residential COVID-19 Disinfecting

Commercial Services

There is never a convenient time for water or fire damage to strike your Tuscaloosa or Northport commercial property. Every hour spent cleaning is an hour of lost revenue and productivity. When the need for professional cleaning or emergency restoration services arises, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

SERVPRO® Commercial Services include:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial COVID-19 Disinfecting

Your Safety = Our Focus

5/7/2021 (Permalink)

Blood, bodily fluids and other biohazards in Tuscaloosa and Northport can endanger anyone who comes in contact with them. Even trace amounts so small that they cannot be seen with the naked eye can pose serious health risks. When your business or home has been contaminated, how do you make it safe again? It's simple: Just rely on the professionals at SERVPRO® of Natchez for top-notch biohazard cleanup and restoration services. 


Avoiding Health Risks 
Is it necessary to seek professional assistance in cleaning up a location impacted by crime, trauma or death? With the risks posed by blood-borne pathogens and dangerous communicable diseases, cleaning a scene contaminated with biohazards like blood is a perilous undertaking for anyone who lacks the proper training and equipment. It is unpleasant to imagine, but blood and bodily fluids are prone to splattering so that minute amounts can affect a wide area. The air at these scenes can be hazardous since small particles can become airborne if dried material is disturbed. Anything removed from the scene must also be disposed of properly to avoid spreading the contamination. Ultimately, the best way to make sure that a place is once again safe is to use a professional organization like SERVPRO® that is experienced and highly-trained in biohazard restoration.

Preventing Legal Repercussions 
As if the health risks created by biohazards are not dire enough, failure to have a contaminated space properly cleaned can also have serious legal consequences. There are regulations and laws regarding how biohazards are handled that must be followed. These rules are designed to safeguard everyone, and ignorance is not considered an acceptable excuse for disregarding them. Individuals and businesses that do not follow these rules may find themselves facing hefty fines. They might even be held liable if someone else is injured by their actions. Using a professional team that understands what is required to comply with the various rules and regulations governing biohazards in your area can shield you from both health risks and legal issues.

Focusing on Your Safety
At SERVPRO® of Natchez, we are committed to the well-being of our customers. Offering emergency services 24 hours a day, we rapidly respond whenever you request our assistance. Our technicians follow the protocols established by the Occupational Safety and Health Administration and the Environmental Protection Agency, so you can have confidence in knowing they have the expertise and training to remove all biohazards and dispose of them properly. We use specialized equipment that allows us to detect the smallest trace of a biohazard, and we do not stop until your scene is thoroughly sanitized. As biohazard restoration professionals, we can often salvage items that others might have to discard, and we ensure that any material that does need to be removed from your location is disposed of appropriately.

Dealing with a crime, trauma or death is undoubtedly difficult, but you can depend on us for courtesy, empathy, and the quality biohazard cleanup and restoration services that you deserve. Safety-minded, we are ready to do our part in restoring your space and your peace of mind. 

Don't Let Water Ruin Your Summer Fun!

5/3/2021 (Permalink)

With the temperatures quickly rising and the hot summer season headed straight towards us, our natural inclination is to turn up the A/C indoors!

However, the risk of water damage still poses a threat even during the summer months. 

The extended use of air conditioning units, if not properly maintained, can cause drainage issues. To avoid this, make sure to change your air filter regularly. Regular inspections and cleaning are also important to prevent and stop any issues in your unit from worsening. One thing to keep an eye on is the drainage pan. Check to make sure water isn't leaking and accumulating in the pan. Especially in the hotter weather; mold, mildew, and fungus can easily grow and spread. 

Another thing to keep in mind is the potential for pipes to burst. Although burst pipes are more common during the colder months, hot summer weather can still cause this headache for a home or property owner. A good rule of thumb is to notice whenever there is a change in your water pressure. While it could be simply just an irritation, it could also be a sign that there is something bigger on the verge of happening.

The risk for pipes bursting doesn't stop there. If you notice cracks appearing on the walls, especially around the corner, it'd be safe to assume there have been changes to your foundation. An easy solution, however, is to consistently water the soil and even place plants around the perimeter of the foundation. The plants help moderate the temperature of the soil and can also serve to hold the ground together with their roots. 

The last thing any home or property owner wants to deal with is water damage, no matter the weather!

Fire Pit Safety Tips

5/3/2021 (Permalink)

This time of year is one of the best because it is time to break out the fire pits. We know this is a great way to gather friends and family around in the backyard during the warmer months. Burgers on the grill, drinks in hand, and some background music is a sure way to have everyone in a good mood. Here is some quick and simple fire pit safety tips to keep the fire bright and the mood light:

  1. Clear all flammable materials away from your fire pit. Make sure it’s kept 10 feet away from the home or building. 
  2. Pile dirt or rocks to keep the fire on the ground from escaping 
  3. Before lighting your fire, check the wind direction. If it’s too windy, do not light your fire pit as the wind can cause the flames to travel.
  4. Contrary to popular belief, lighting fluid is not safe for lighting a fire pit. Use a commercial fire starter kick with kindling on top. 
  5. Once the fire pit is lit, never leave it unattended and never leave children or pets near the fire pit without adult supervision.
  6. Avoid  softwoods like pine or cedar to prevent flying sparks and flame “pops”, 
  7. Only put enough fuel to keep the fire burning gently to prevent flare-ups and uncontrollable flames. 
  8. To extinguish the flames, use water to drown out the fire and stir it with a shovel to make sure it’s fully extinguished. Use the shovel to extinguish any escaped flames as well
  9. Dispose of the ashes in a metal can use only for fire pit ash storage. Careful, even after a few days the ashes are still hot enough to cause a fire. 
  10. Accidents happen, even with the correct preventative measures taken. Having a fire extinguisher nearby can greatly reduce the risk of the fire getting out of control.

Why Choose SERVPRO?

5/3/2021 (Permalink)

24-Hour Emergency Service

Unfortunately, disaster can strike at any time, and when it comes to water damage after a storm, time is of the essence. Every second a structure is exposed to water increases the chances of mold growth.  Our SERVPRO of Birmingham team is on-call 24-7, including holidays, to help after a storm. The professionals at SERVPRO are available 24-hours a day and work to provide storm restoration services for both residential properties and commercial buildings. They respond to calls quickly to minimize damage and, in turn, the costs of cleanup and restoration. 

Certification and Experience

It is very important to have experienced professionals when dealing with water or fire damage. Look for a company with certifications backed up by real-world experience. The technicians at SERVPRO are all IICRC certified. The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets high-quality standards for restoration companies. Employees at SERVPRO are constantly learning new techniques through e-Classes and certification training. 

Advanced Technology

Storm damage restoration is a complex process and requires advanced technology. Choosing a restoration company with the proper tools is crucial to minimizing damage. SERVPRO only uses the best technology and equipment, including water removal machines, moisture exposing tools, and deodorization materials. They have access to equipment housed in over 1,700 franchises and even have designated disaster recovery teams.

Locally Owned and Operated

Locally owned companies are more invested in ensuring communities bounce back after major storms. Their clients aren’t just clients—they’re neighbors, friends, and family. SERVPRO is a nationwide franchise, but each franchise is locally owned. This combination gives home and business owners the best of both worlds: the customer care and localized knowledge that comes with a local company and a large corporation's resources.

Familiar with Insurance Requirements

Storm damage restoration can be stressful. However, dealing with insurance providers afterward can be even worse. The best storm restoration companies are familiar with all major insurance providers and provide assistance with the claims process.

What To Do After Your Pipes Burst

5/3/2021 (Permalink)

With the temperatures quickly rising and the hot summer season headed straight towards us, our natural inclination is to turn up the A/C indoors and head to the pool each chance we get. 

However, just because the risk for frozen pipes has passed, the risk of water damage still poses a threat even during the summer months. 

The extended use of air conditioning units, if not properly maintained, can cause drainage issues. To avoid this, make sure to change your air filter regularly. Regular inspections and cleanings are also important to prevent and stop any issues in your unit from worsening. One thing to keep an eye on is the drainage pan. Check to make sure water isn’t leaking and accumulating in the pan. Especially in the hotter weather; mold, mildew, and fungus can easily grow and spread. 

Another thing that keeps in mind is the potential for pipes to burst. Although burst pipes are more common during the colder months, hot summer weather can still cause this headache for a home or property owner. A good rule of thumb is to notice whenever there is a change in your water pressure. While it could be simply just an irritation, it could also be a sign that something bigger is on the verge of happened. This could be a result of corrosion build-up which leads to leaks and eventually, water getting into your home or office. 

The risk for pipes bursting doesn’t stop there. If you notice cracks appearing on the walls, especially around the corner, it’d be safe to assume there have been changes in your foundation. An easy solution, however, is to consistently water the soil and even place plants around the perimeter of the foundation. The plant helps moderate the temperature of the soil and can also serve to hold the ground together with its roots.

The Mold Process

2/18/2020 (Permalink)

When there is water in your home, mold can quickly become an issue. It can cause health issues and damage to your property. SERVPRO of Natchez has the training, protective gear, and specialized equipment to handle your mold problem.

Call SERVPRO of Natchez at 601.304.5554. The mold cleanup and restoration process begin when you call us. One of knowledgeable office employees will ask a series of questions to help determine how to help you remediate any mold and get information that will help the technician who will come to do an assessment at your property.

Assessment
Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Containment
Different containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration
Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Natchez’s technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing
The process of mold remediation depends on the amount of mold growth and the type of surface it's on. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new ones from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary.

Cleaning
SERVPRO of Natchez cleans your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings.

Contents after a Fire

2/13/2020 (Permalink)

After a fire strikes, most people are overwhelmed and often the first question is what happens to our belongings.  At SERVPRO of Natchez we can help by offering to inventory, clean and store your belongings.  When our technicians first arrive at your property, they will start taking pictures, room by room, documenting and bar coding anything that will be removed from the property.  After everything is documented and bar coded your contents and furniture will be loaded into our trucks and taken back to our Natchez office for cleaning and storage.  Every step of your belongings journey from fire damaged, to restored will be documented and pictures takes.  Insurance companies, especially like the list and details that SERVPRO of Natchez is able to provide.

If you have any questions about contents tracking please call SERVPRO of Natchez at 601.304.5554.

Kitchen Fire Safety Tips and Prevention

2/13/2020 (Permalink)

Everyday the number one cause of a house fire if from cooking.  Unfortunately, fires caused by cooking can be the most smelly and difficult to mitigate.  Preventing kitchen fires are easy and could save a lot of heartache.  Bellow are a few easy tips to prevent kitchen fires:

  1. Do not leave the stove area while cooking.
  2. Watch what you wear.
  3. Do not have dish clothes or fabric over the cooking area.
  4. Do not keep grease on the stove where it can get hot, and do not hot grease down in the trash or down the sink.
  5. Keep a working fire extinguisher near the stove. (Remember to check extinguishers yearly)
  6. Install and check semi-yearly fire detectors.

There is no way to 100% prevent kitchen fires and if disasters strikes be sure to call SERVPRO of Natchez.  We are always available 24/7 at 601.304.5554.

Not all Water Damage is the Same!

2/4/2020 (Permalink)

Many people expect all water damage to be the result of a water line breaking, or from flooding, or perhaps a bathtub overflowing. Not all water damage is the product of such dramatic events. Even a minuscule leak can cause as much damage as a larger one, simply because it is either is not noticed or because it seems so insignificant.

Faucets can leak under the sink they are situated on, allowing water to spread slowly under the cabinetry. Leaks under the sink can include where the water lines meet the faucet, and also where the drain pipe connects to the sink's drain. Water can slowly travel from small cracks in either location and create a mess that can take months to make.

When tubs and faucets are not matched, misalignment can happen. Water flowing from the faucet into the tub can flow over the overflow vents. Unless these are properly connected, water can pool inside the wall or under the tub.

Appliances that use water can also be the reason for water damage. Leaks, overflows, and other malfunctions can either over time or suddenly, cause water emergencies. When an incident like this occurs, extra caution is warranted so that electrical shock does not cause injury or death. Your safety needs to always be a priority in such events.  

When water damage has been building over time, secondary water damage should also be a concern. Water affects different materials in various ways, and this can change over time. Even small amounts of water can allow pathogens to grow, provide incentives to pests, such as ants, to colonize inside your home and weaken structures, such as the flooring under your tub or washing machine. If you have water damage , please call SERVPRO of Natchez at 601.304.5554.

Prevent Mold in Closet Areas

2/4/2020 (Permalink)

In many older homes your closet could be affected by moisture and a smelly odor. It is very important you deal with moisture issues in a closet to prevent microbial growth and mildew. Here are a few tips on how you could prevent this issue from happening.

  • Always let any damp material to dry completely before putting them away.
  • Make sure clothes or any other items stored away are cleaned because soiled items can be the breeding ground for microbial growth.
  • Try not to pack your closets to tight with items so you can allow air flow.
  • Store shoe boxes on wire shelves instead of the floor so you do not trap moisture under the boxes.

Hopefully these few tips can help you prevent microbial growth, if you have any questions or concerns contact SERVPRO Of Natchez at 601.304.5554.

Tornado Tips!

2/3/2020 (Permalink)

Tornadoes in Mississippi can be rampant this time of year because of the ever-changing weather.

Here are some tips for being weather aware:

If you are at home during a tornado:

Go to a windowless interior room on the lowest level of your house. Go to a storm cellar or basement if your house has one. If there is no basement, go to an inner hallway or a smaller room without windows.

Get away from windows.

Go to the center of the room. Stay away from corners because they tend to attract debris.

Get under a heavy piece of sturdy furniture such as a workbench or heavy table or desk and hold on to it.

If you are at work or school during a tornado:

Go to the basement or to an inside hallway at the lowest level.

Avoid places with wide-pan roof such as auditoriums, cafeterias, large hallways or shopping malls.

If you are in a car during a tornado:

Never try to drive faster than a tornado in a car or truck. Tornadoes can change direction quickly and can lift up a car or truck and toss it through the air.

Get out of the car immediately and take shelter in a nearby building.

If there is no time to get indoors, get out of the car and lie in a ditch or low-lying area away from the vehicle. Be aware of the potential for flooding.

As always, if SERVPRO of Natchez can help in any way, give us a call at 601.304.5554.

When a storm hits your town!

2/3/2020 (Permalink)

Severe weather can take a toll on your home. It's not unusual for storm damage to affect your home, leading to serious problems in the aftermath of the weather. SERVPRO of Natchez provides 24-hour restoration services for weather-related damage to homes.

When a storm strikes, it's important to be aware of the potential problems that can develop. You can't control the weather, but you can control how you respond in the immediate aftermath. Here are three of the issues that could afflict your home after a storm hits:

  • Roof Damage: Roofs are susceptible to damage during any major storm, from heavy winds and torrential rains to snowstorms. Moisture can weaken already vulnerable areas of the roof, and strong winds can knock down loose shingles or cause visible damage to them. You may notice a leak in your attic or ceiling if a storm damages your roof.
  • Windows Are Vulnerable: A thoroughly sealed and weather-stripped window is unlikely to suffer severe storm damage, but old windows that haven't been catered to recently could develop problems if it rains. For example, the moisture can seep into openings around the window, causing a leak inside the house. Rain can also cause wood to rot and mold to develop in the window's vicinity. Rugs and carpets in the area could also be susceptible to water damage. Windows in the basement are extremely vulnerable if they aren't protected, which leads to flooded basements and potentially damaged property.
  • Gutters Can Become Clogged: Gutters aren't immediately obvious problems because you have to inspect them to see if they've become clogged after the storm. Rain can wash all kinds of debris into them, and once they become congested, they no longer filter water away from your home. The result could be water damage to your property, and the gutters could also suffer damage later since the excess weight of debris can cause them to sag.

Storm damage affects more than just the trees around the house. It can also have an impact on your home's foundation. After a major storm, take a close look at your home and investigate for problematic signs. If you discover anything, call the restoration service team at SERVPRO of Natchez at 601.304.5554.

Sewage Makes a Mess at Local School

11/4/2019 (Permalink)

Local school cafeteria floor covered in sewage, if your commercial business experiences a sewage loss we are the trained professionals.

When teachers and administrators walked into a school with nearly 2 inches of sewage, they knew exactly who to call, SERVPRO of Natchez. Our crews quickly arrived and began emergency extraction and mitigation services.   School administrators stressed that state testing was underway, and needed the children back in school as quickly as possible. SERVPRO of Natchez’s technicians were up to the challenge. For day 1 technicians did nothing but extract sewage and finally at 5 in the evening were able to place equipment to start drying.   The next couple of days technicians, and even office employees, were pulled to either disinfect or dispose of damaged chairs, desk, books, etc.   With all of SERVPRO of Natchez’s staff working extremely hard and long days during the weekend, the school was able to remain open to students the following Monday.

If your school or place of business has a sewage back up call SERVPRO of Natchez at 601.304.5554.

How to Winterize your Pipes at your Residential or Commercial Property

10/30/2019 (Permalink)

Don't let freezing temperatures cause a mess at your property, here are some helpful tips!

Fall weather is upon us, which means lots of pumpkin spice, sweaters, and football.  Yay!  However, fall weather also means, winter is right around the corner.  Which means colder temperatures, higher electric bill, and possibly snow.   

That’s why it is important to prepare for the colder weather by winterizing your pipes.  Below is a checklist of important things to consider/complete.

  1. Use insulation sleeves to insulate pipes. Make sure you cover the pipes fully and do not leave any gaps without insulation as cold air can reach these areas and affect the pipe. 
  2. Be sure to inspect the outside areas of the home or property. Cold air can enter through cracks and cause freezing.  That is why it is important to seal any visible cracks with caulk or spray foam.
  3. When freezing temperatures do occur it is a good idea to allow a faucet to drip to allow water to move continuously throughout the pipes preventing freezing water.
  4. If the home or property has a crawl space be sure that it properly insulated and block any openings that can allow cold air in.

These measures should ensure that your home or property will be safe from water damage this winter.  But, if you do suffer from a water loss, remember that SERVPRO of Natchez is always “here to help.”

Spotting Water Damage in your Home

10/29/2019 (Permalink)

Thermal imaging can detect cooler temperatures in materials. Cooler temperatures are usually a sign of water damage.

In general, a house is one of the biggest investments you will make in your lifetime. In order to protect that investment, you should vigilantly look out for household problems and address them before they worsen.

One such dreaded homeowner issue is water damage. If left unattended, residential water damage can detrimentally impact the structure or spawn other complications, including mold that poses a health risk to inhabitants. Here are several methods for detecting water damage within your house. 

  1. Check the Floors

No matter what kind of flooring you have, it will manifest signs of water damage. For tile and wood, look for cracked, buckling or warped flooring. When it comes to carpet, be wary of damp spots, gradual rises, soft spots or the smell of mold and dampness.

  1. Look for Stains

Water stains on the floor around the bathtub, toilet or sink, as well as stains on ceilings and walls, are some of the most obvious signs of water damage. Unusual stains could indicate there is a leaky pipe or drain inside the wall. Cracks in the drywall or areas that appear swollen and are soft to touch also may signify trouble. Peeling paint is another sign of loose water within wall spaces. As the drywall gets saturated, paint can lose adhesion.

  1. Inspect Outside

Observe the exterior of your house. What you want to look for are pools of standing water that can indicate poor drainage in the yard, gutter spouts that aren’t transporting water far enough from the house or leaky rain gutters. Any of those issues could threaten the foundation of your house. Additionally, common signs of water damage on the roof may include pools of water; cracked, curled or missing shingles; or broken flashing.

  1. Watch for Rust and Mold

Inspect your water heater and check for rust on the tank or damp spots on the floor. A rusted tank could indicate a slow leak. Additionally, corrosion around pipe connections could be caused by water seepage. Visual signs of active mold growth mean moisture contacting microscopic mold spores, often in the nooks and crannies of your home. Finally, don’t rely solely on sight. When water stagnates, mold and bacteria can grow, producing a musty, unpleasant smell.

Extension Cord Safety

10/29/2019 (Permalink)

Extension cords are one of the most commonly misused items in a home and at the office. To ensure safety use these following tips when using extension cords.

  • Determine the correct wattage required to power the device and be sure to select the correct size of the extension cord. If connecting two or more devices, add together the wattage rating for all devices to prevent overload.
  • Select the appropriate extension cord for using devices indoor or outdoor.
  • Do not use extension cords that are cut or damaged. Touching the exposed strand of wire can give someone electric shock or burn.
  • Be sure to unplug extension cords when finished using due to the cord will still conduct electricity until it is unplugged.
  • Running a cord under carpet or across a doorway is unsafe.

If you have any questions regarding fire damage please call SERVPRO of Natchez at 601.304.5554.

Smoke and Soot Damage to Next Door Neighbors Home

10/28/2019 (Permalink)

Fire damage to next door neighbors home.

A question I was once asked: Can my house be affected by a fire in the house next door? The answer is yes!

Let SERVPRO of Natchez do an inspection of your home and find out if smoke and soot has penetrated the interior of your home. It is common for the houses on either side or behind a home that has had an extensive fire to have smoke and soot residue. It can get into the attic and even into the interior of the home by being drawn in through the HVAC system. Depending on the materials that were in the actual fire the soot and smoke residue can be very corrosive to different items in your home. Let SERVPRO of Natchez inspect the HVAC system and the interior and remove any smoke and soot therein.

Testing the Air Quality at your Commercial Business

10/28/2019 (Permalink)

A wall at a local business in Natchez that was affected by water damage and mold.

When owning a business, there are many factors to consider when assessing the safety of your employees and customers.  According to OSHA employers are required to “Provide a workplace free from serious recognized hazards and comply with standards, rules and regulations issued under the OSH Act.”  This can pertain to many things, but did you ever think about the air quality in your business environment. 

If your business has had water damage, or suffered from high humidity, you could have mold spores in the air that you, your employees, and customers are breathing.  That’s where we can help. 

SERVPRO of Natchez can come inspect your business for mold and perform an “indoor air quality test.”  This test can collect any mold spores into a cartridge and then we send this off to a lab to have it tested.  If you have elevated spores, our team can then assess this report and create a plan to remediate the mold spores creating a clean environment for your business.  If you think you might have a mold problem in your business call SERVPRO of Natchez and we can make it “Like it never even happened.”

Water Damage and the Big Day!

10/22/2019 (Permalink)

SERVPRO of Natchez is always here to help, even on your big day, if you experience a water loss call our office at 601.304.5554.

There’s a lot of strategic planning that goes into planning a big event such as a wedding, or birthday party.  One thing many don’t plan for is water damage occurring before the big day.  Whether it is a water heater leak or storm damage it could affect the property you have chosen for your event. 

SERVPRO of Natchez has specialty drying equipment such as, desiccant dehumidifiers and air max air movers, and trained technicians to get your event space back in working order in a timely manner.  We have 24 hour 7 days a week service, so day or night, we are ready for any size disaster.  Let SERVPRO of Natchez make it like the water damage never even happened so you can enjoy your big day!

Workplace Drills during an Emergency

10/22/2019 (Permalink)

Practice safety drills in your work enivironment in the event of an emergency to be prepared in the event of a real emergency.

Unexpected events such as fires, storms, or floods can cause panic and chaos within a workplace.  Conducting drills will help employees learn what to do when a disaster strikes.  Having a plan and practicing that plan will ensure that your business is ready for any emergency. Here are 3 tips to help make sure your emergency drills are as effective as possible.

  1. Conduct Emergency Drills Regularly

The number of drills your company needs to conduct can vary based on the following factors:

  • Employee turnover rates
  • Employee schedules
  • Workplace risk factors
  • State laws
  • Local municipality laws or codes
  • Industry-Specific guidelines
  1. Keep the Drill Unpredictable

Planned drills, while still helpful, are not nearly as effective as an unscheduled drill.  Regular unannounced drills will keep employees on their toes.  With this approach, workers are more likely to find the best and safest building exits during a real-life disaster.

  1. Evaluate Each Drill

It is important to conduct regular drills, but it is also important to have post-drill evaluations.  Make sure to look at what worked and where the problem areas are.  Make sure to ask employees for their feedback.

Fire Safety

10/18/2019 (Permalink)

Fires and fire damage are common things we see in our world.  But if you are prepared, you have a much better chance of having the least damage to your home.  

Fire Extinguishers:

-Always have more than one working extinguisher in your home. Some great places to keep an extinguisher are under the kitchen sink and in the bedroom

-If you are going to install an extinguisher on the wall remember to place it high on the wall and away from any heat soucres

Smoke Alarms:

-Test smoke alarms every month and batteries should be replaced at least once a year

-Make sure you have ample smoke alarms throughout the home

And have an evacuation plan with your family  and practice it! 

SERVPRO of Natchez is here to help if you have any questions.  Just give us a call at 601.304.5554.

Water Damage can Destroy your Home and Business

10/16/2019 (Permalink)

The problem is the longer you wait after having water damage the more damage you are actually causing to your home or business. When you have water damage the best thing to do is shut off the water source that is causing the damage. If the damage is coming from something you are unable to cut off them you may need to contact a plumber in your area. Once this is completed then you want to call the professional experts here at SERVPRO of Natchez to come out and assess the problem. It doesn’t matter the size of the damage we will be able to help get it under control. Water damage can be difficult to spot but some signs you can look for in your home and business:

  • Water rings on your ceiling or walls
  • Soft or sagging on your ceiling or walls
  • Wet or soggy carpets
  • Warping in your wood flooring

The best thing to do is call an expert right away before the problem gets worse. Our highly trained technicians are waiting for your call. We have our specialized equipment ready to use to get to your emergency mitigated as soon as possible. Don’t wait until the problem gets worse, call our highly trained team at SERVPRO of Natchez at 601.304.5554.

Hurricanes

10/11/2019 (Permalink)

In Mississippi, October usually means a small break from the summer heat, but it also means an uptick in hurricanes. Living along the gulf coast, Mississippi has weathered many hurricanes and will continue too. While Mississippi hasn’t had a direct hit in a few years, it is important to remember a few details about hurricanes. Hurricanes can be hundreds of miles out and still cause dangerous rip currents in the gulf. It is important to stay aware of all hurricanes, they can turn quickly and leave the unprepared not enough time to evacuate or get needed supplies. If a hurricane is heading toward your home or business it important to follow directions from government agencies and be ready to either evacuate or shelter at your home or business.   If you choose to shelter make sure you have enough water and food for every person, and don’t forget about food and water for you animals. Also, if your able make sure outdoor furniture is brought inside or tied down.  

For more information about what to have supplied and things to do visit, www.fema.gov.

Water Categories

10/9/2019 (Permalink)

Water Category

When you have a water damage, you will probably hear SERVPRO of Natchez’s technicians, and insurance companies talking about the category of water. The kind of water in a water damage can affect the drying process. Below is a little info about each category of water:

Category 1

Category 1 is generally clean water, that comes from supply lines, or tub/ sink overflows, rain water or melting snow. Category 1 water doesn’t usually pose a risk from exposure.

Category 2

Category 2 is the next category and is significantly more contaminated that Category 1. Category 2 can cause sickness or discomfort if it comes in contact with human skin. Category 2 water is usually from overflowing washing machines, dishwashers, or any kinds of water that chemicals could have gotten into. Wit

Category 3

Category 3 is extremely contaminated water that generally comes from sewage, flood waters, or any kind of biological contaminates getting into water.   Extreme safety precautions are needed when working with Category 3 water damages.

It’s important to note that a unless water mitigation is started as quickly as possible it is possible for a Category 1 to go to a Category 3 very quickly. If you have any water damage it is important to call a mitigation specialist as quickly as possible.

SERVPRO of Natchez is always available to help, call us at 601.304.5554.

Need-to-Know Information for Mississippi Storms

9/17/2019 (Permalink)

Mississippi Resident: 

Are You Covered?

Check your insurance policy and make sure you are covered for all the types of storms that affect your areas. Some insurance policies do not cover flooding and earthquakes. Fortunately hail, windstorms, tornadoes and hurricanes are typically covered by most insurances. We recommend that you check your individual policy and have a good understanding of your level of protection, and purchase additional protection if necessary.

Storms Can Cause Damage

  • Hailstorms can cause great amount of damage to the exterior of your home or property. Common types of damage caused by hail are: roof damage, siding damage, shingle damage, window damage and automobile damage
  • Thunderstorms can produce many types of damaging weather such as lightning, hail, tornadoes, straight-line winds, flooding and more. The biggest contributors to damaged property are likely hail and wind, which can cause many types of exterior property damage
  • Ice storms produce freezing rain that coats everything in its path with a layer of glaze ice. Generally speaking, if a storm causes accumulation of more than a quarter inch on exposed surfaces, the storm can be classified as an ice storm. This type of accumulation can cause broken tree branches, power outages and other hazardous conditions.
  • Lightning storms are a major cause of storm damage in many areas around the country. The National Lightning Safety Institute estimates the cost of lightning damage in the $5 to $6 billion dollar per year range. Lightning that hits trees and the ground is a common cause of wildfires, structure fires, property damage and power outages
  • Blizzards are severe winter storms that combine heavy snowfall, with high winds and freezing temperatures. The combination of cold, wind and snow damages homes, businesses and automobiles. Heavy snow can produce dangerous conditions, including roof collapse.
  • Floods are typically the result of heavy rain and water that rises faster than storm drains can handle. Flash floods driven by quick, violent bursts of rain can flood homes, basements and businesses, causing serious damage to both interiors and exteriors. Flooding is a very dangerous storm phenomenon that results in numerous deaths and extensive property damage each year.

SERVPRO of Natchez is ready for whatever nature throws our way! So when the disaster is over, when can come behind it and clean up the aftermath.

"Like it never even happened."

Storm Evacuation Tips

9/17/2019 (Permalink)

Before an Evacuation

Plan how you will leave and where you will go if you are advised to evacuate.

  • Identify several places you could go in an emergency such as a friend’s home in another town or a motel. Choose destinations in different directions so that you have options during an emergency.
  • If needed, identify a place to stay that will accept pets. Most public shelters allow only service animals.
  • Be familiar with alternate routes and other means of transportation out of your area.
  • Always follow the instructions of local officials and remember that your evacuation route may be on foot depending on the type of disaster.

During an Evacuation

  • A list of open shelters can be found during an active disaster in your local area by downloading the FEMA app
  • Listen to a battery-powered radio and follow local evacuation instructions.
  • Take your emergency supply kit.
  • Leave early enough to avoid being trapped by severe weather.
  • Take your pets with you, but understand that only service animals may be permitted in public shelters. Plan how you will care for your pets in an emergency now.
  • If time allows:
  1. Call or email the out-of-state contact in your family communications plan. Tell them where you are going.
  2. Secure your home by closing and locking doors and windows.
  3. Unplug electrical equipment such as radios, televisions and small appliances. Leave freezers and refrigerators plugged in unless there is a risk of flooding. If there is damage to your home and you are instructed to do so, shut off water, gas and electricity before leaving.
  4. Leave a note telling others when you left and where you are going.
  5. Wear sturdy shoes and clothing that provides some protection such as long pants, long-sleeved shirts and a hat.
  6. Check with neighbors who may need a ride.
  • Follow recommended evacuation routes. Do not take shortcuts; they may be blocked.
  • Be alert for road hazards such as washed-out roads or bridges and downed power lines. Do not drive into flooded areas.

After an Evacuation

If you evacuated for the storm, check with local officials both where you’re staying and back home before you travel.

  • Residents returning to disaster-affected areas after significant events should expect and prepare for disruptions to daily activities, and remember that returning home before storm debris is cleared is dangerous.
  • Let friends and family know before you leave and when you arrive.
  • Charge devices and consider getting back-up batteries in case power-outages continue.
  • Fill up your gas tank and consider downloading a fuel app to check for outages along your route.
  • Bring supplies such as water and non-perishable food for the car ride.
  • Avoid downed power or utility lines; they may be live with deadly voltage. 
  • Stay away and report them immediately to your power or utility company.
  • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home's electrical system.

Call the Professionals

9/12/2019 (Permalink)

Don’t Do It Yourself

We understand you want to save money, but taking the job upon yourself can cause more damage than it is worth. Don't be a “do-it-yourselfer”.

What Happens?

We had someone call about an extensive water leak in the roof. After they called around different businesses, they then decided to become a “do-it-yourselfer”. After a few hours on "Google" and "YouTube” they thought the job seemed simple enough. They then went to the expense to rent a carpet cleaner and buy a small dehumidifier. Thinking they fixed the problem themselves, they began to smell a musty odor. So they call SERVPRO of Natchez to come deodorize the home, however our technicians wanted to find the location of the smell.

After pulling the baseboards and the corners of the carpet up, we noticed immediately the water and the mold starting. After the initial inspection was done we provided them with a full estimate to fix the damages. They were shocked at how much lower our estimate was from all the others they had received. Within hours we began our work, returning this family’s home to "like new" condition in only two weeks!

Call us straight away to save yourself the time and money! 601.304.5554

What is secondary damage after a water damage?

9/4/2019 (Permalink)

After water leaks or flood damage, if not properly dried and treated, a home or business can develop mold from the moisture left on: wood, tile, carpeting, windows, concrete, and/or other materials/items that were affected.  SERVPRO of Natchez strives to prevent secondary damage every time we complete a water damage. Building material and flooring are dried and treated to prevent mold and other allergens/contaminates using specialized equipment and cleaning products.

If water damage is not properly treated, the perfect environment is created for mold spores to grow in your home and to contaminate the air that is breathed.

Should you ever suffer water damage due to: a water heater leak, sink overflow, fire, refrigerator leak, excessive rain, storm damage, leaky roof, flood damage, or any other reason water has invaded your home PLEASE call SERVPRO of Natchez @601.304.5554.

Disaster Readiness Kit

9/3/2019 (Permalink)

When preparing for a storm, it is important to make sure that you have an emergency supply kit on hand.  We all know that a supply of non-perishable food and drinking water are essential, but do you know what else should be included in your kit?  SERVPRO of Natchez is prepared to help you pick up the pieces after the storm.  We want you to be prepared to weather the storm and recovery.  In addition to food and water, your disaster readiness kit should include the following items:

  • Battery powered or hand-cranked radio
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Manual can opener
  • Cell phone with battery backups
  • Important documents (like birth certificates, social security cards)
  • Prescription Medications

If you choose to weather the storm, it is important that you have all necessary items to get you through until help arrives.  As part of the network of SERVPRO storm teams, we are always ready to set out as soon as possible to help those affected.  We are ready and we want to make sure you are too!

Smoke Cleanup!

9/2/2019 (Permalink)

Few smells linger like the odor of smoke. Even if a fire in your home in the Miss-Lou area only affects part of the structure, smoke damage can permeate the entire house. Fire remediation experts remove smoke and soot after they have secured the area and extracted anything damaged by the fire and the water used to put it out. They may use several techniques to do so.

Dry Cleaning

Regular washing may not get rid of the total smell left behind by smoke. Many of the items that need odor removal can be handled by dry cleaning:

  • Draperies
  • Clothes
  • Furniture covers
  • Linens

When you wash smoke-infused clothing in a washer, there is an extended period of time where the clothes are sitting in smoky water. The smell can also get trapped in the machine itself. Dry cleaners often have special oxidation processes for getting soot damage out of textiles.

Thermal Foggers

Many professionals use industrial foggers to rid homes of smoke damage after a fire. A fogger is helpful because it gets the smoke out of cracks and crevices in a similar way to the process it underwent during the fire. Chemicals are heated to produce fog that permeates porous surfaces, traps smoke particles and neutralizes them. Once the fogger has completed its job, the air is usually noticeably cleaner.

Ozone Treatments

Another smoke cleaning method is the use of ozone machines. These devices create a similar atmosphere to the outside air after a thunderstorm. By releasing ozone particles into the air, the area gets refreshed. Soon, the clean air replaces the sooty, stale air, making your home smell clean and normal again.

A fire in your home will likely cause extensive smoke damage not only to items within your home but to the structure itself. Professional technicians can clean the damaged area and employ various methods to get rid of the smoke odors.

WE are Here to Help!

8/28/2019 (Permalink)

Why Choose Us?

SERVPRO of Natchez is locally owned and operated and we are located at 11 Roux 61 Drive in Natchez, MS. 

Here at SERVPRO of Natchez, we understand what you are going through. As an insurance agent or adjuster, you have a responsibility to keep claim costs down, while also providing the best service possible. Our professionals are uniquely qualified to help. Restoring property is SERVPRO of Natchez a top priority. You will appreciate the immediate response, and you will rest assure knowing that everything to prevent loss is being done. We know that restoring property is cheaper than replacing property- and that is drilled into our minds. We do an itemized loss inventory. This means you will get an Excel formatted report and pictures of important items. Our technicians go through rigorous IICRC training in Fire and Water Restoration Cleanup.  We at SERVPRO of Natchez are always here to help!

Toilet Overflow

8/28/2019 (Permalink)

If you are currently dealing with a flooded toilet in your home, you may not know what to do next. It may be that your toilet overflowed due to a backup or plumbing issue rather than sewer damage but knowing why the water is flowing is only so helpful if you do not know what steps to take to fix the situation. Here are three things you should now about toilet floods.

1. Toilet Overflows Can Have Many Causes

A toilet can overflow for several reasons, but a backup in the toilet or a plumbing issue may be the most likely causes. However, a low flow toilet or septic malfunction could also be to blame. Knowing why you have a flooded toilet is a good first step to understanding what steps to take to remedy the situation. If sewer line damage is to blame, you may have an even bigger problem on your hands.

2. Toilet Water May Be Category 2

There are three nationally recognized categories of water damage: Category 1 is “white” water, Category 2 is “gray” water, and Category 3 is “black” water. White water is considered the least contaminated, while black water is often a cause for concern. The water from your toilet flood is most likely Category 2 water, which requires cleanup but many not be as urgent as Category 3 water.

3. A Professional Sewage Company May Help

Since it may be difficult to figure out what is causing your toilet to flood as well as what category your leak falls into, it is usually a wise idea to call sewage cleanup professionals, so trained technicians can help you with your bathroom disaster. They can arrive on the scene, survey the situation and help you decide what to do next. They can often help you fix the matter, as well.

Toilet overflows can be stressful and intimidating and having to worry about sewer damage can make you even more anxious. Use what you now know about toilet floods to make a sound decision for your home.

If you are experiencing a water loss, please call our office at 601.304.5554.  SERVPRO of Natchez is always here to help! 

Home Lightning Strikes Happen Roughly Twice a Year!

8/21/2019 (Permalink)

Strikes happen an average of twice a year

Here at SERVPRO of Natchez, we can help you with fire damages caused by lightning strikes. When the lightning hits a residence, it travels through the electrical lines to one of the home’s electrical boxes, which can catch fire. These fires can leave severe damage, including smoke damage to your home. SERVPRO of Natchez’s mitigation team has the ability to do a chem-sponge technique that was used to clean soot off of the walls. In doing this, SERVPRO of Natchez can ensure that no fire damage or smoke damage goes untreated. If needed, affected walls in all damaged rooms can be painted after the cleanup is completed and drywall replaced where necessary. Our professional in-house crew use a white-glove treatment on your residence and completed the entire project quickly; from the first contact to completion Here at SERVPRO of Natchez, we are proud to serve the residents of Natchez, MS, especially when the worst happens. Why chose SERVPRO? Because in the event of fire damage or water damages large or small, we’re here to help. Give us a call at 601.304.5554.

Qualified Restoration & Cleaning Professionals

7/26/2019 (Permalink)

Why SERVPRO?

SERVPRO of Natchez is a trusted leader in the restoration industry and has the training, equipment, and expertise to handle your restoration and cleaning needs. As a locally owned and operated business, we can provide 24-hour emergency service and are dedicated to responding immediately to commercial or residential needs.

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

If you have any questions or unsure if you need our services, Please Call today! SERVPRO of Natchez is always here to help your needs.  We are an emergency service available 24 hours 7 days a week 365 days a year.  Call our office at 601.304.5554.  "Like it never even happened."

SERVPRO of Natchez is Ready 24/7!

7/23/2019 (Permalink)

SERVPRO of Natchez provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in the Natchez and surrounding MISS-LOU area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Have Questions? Call Us 24/7 601.304.5554

Residential Services

Whether your Natchez home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

IICRC Certified Firm

7/23/2019 (Permalink)

SERVPRO of Natchez is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Natchez

SERVPRO of Natchez specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Carpet Cleaning

2/19/2019 (Permalink)

Commercial cleaning can be a lot of work, especially if it’s a large carpeted area. Let us help you with that. We would love to give you an estimate!

Having your carpets and rugs cleaned makes for a nice appearance for your customers.

The dust, dirt, and other debris that finds its way into the carpet fibers can eventually get into the air where it can cause odors and even respiratory infections. So therefore having your carpets and rugs professional cleaned improves the air quality of the office/building.

Rented carpet cleaning machines are not always effective as they are used over and over by many different people and clean with harsh chemicals that leave an unpleasant smell and a residue in the carpet that attracts even more dirt and debris.  It is always better to hire a professional for that reason alone.

SERVPRO of Natchez offers free quotes for carpet cleaning. We can come out, measure, give you a quote, and proceed with cleaning while we are there once we have your approval. We have a very flexible schedule and can usually get you scheduled the week you call. Just give our office at call at 601.304.5554.

Carpet Cleaning for your Commercial Property

2/19/2019 (Permalink)

Commercial properties are a big investment. Carpet in a commercial building will take on lots of traffic and many stains that will need the attention of a professional staff to keep the commercial property looking its best. Besides vacuuming the carpet regularly your carpet may also need to be deep cleaned on a scheduled basis to keep the new look and smelling fantastic. Deep cleaning your commercial carpet on a regular basis will help keep the carpet looking new and possibly help extend the life of the carpet. If your commercial carpet is in trouble and needs to be brought back to life, call SERVPRO of Natchez at 601.304.5554 to schedule your routine carpet cleaning and let our trained professionals take care of the job for you.

"What Happens Next"

2/4/2019 (Permalink)

Storms can cause severe damage to your home—potentially even making them unsafe!

What You Should Do After a Flood

Even if you were properly prepared for the flood and weathered the storm until it passed, your home could still have sustained heavy damage. Now that the sky is blue once more, how do you proceed? Here’s a look at what to do after a flood: 

Be Cautious 

Just because the sun is shining, and the flood waters have receded, that doesn’t mean all danger has passed. Exercise caution by doing the following:

  • Tune into local alerts and warning systems to stay up-to-date with current information and receive expert, informed advice about the flood. After all, additional flooding could still occur.
  • Stay away from rushing water. Moving water only 6 inches deep can sweep you off your feet.
  • Avoid walking through large areas of standing water, which may be electrically charged by downed power lines. The water could also be hiding broken glass or dangerous animals.
  • Unless you are specifically asked for help by the police, fire department, or relief workers, keep out of damaged areas.
  • Help emergency workers by staying off the roads in and out of the damaged neighborhood or region.
  • If you’re caught in a stalled car during a flash flood, abandon the car and get to higher ground immediately.
  • Heed barricades and find an alternate route if you encounter one blocking your way. Crossing bridges even after the water has receded could be dangerous if the structural integrity has been jeopardized.
  • Return home only when the authorities permit it. Even then, stay out of the building if it’s surrounded by flood waters and exercise extreme caution when you do enter. 

Stay Safe and Healthy 

Take care of you and your family as cleanup efforts begin. To stay safe and healthy, remember the following:

  • Turn off the home’s electricity at the main breaker box, even if the power is out. Only turn the power on when your home is dry.
  • Avoid floodwater, which may be contaminated with sewage, gasoline, or oil.
  • Fix damaged sewer systems as soon as possible.
  • Don’t drink water from the tap. Listen to news reports to learn when the community’s water is safe to drink again. 

Clean and Repair Your Home

  • Use the information in the Repairing Your Flooded Home PDF from the Red Cross to learn how to enter your home safely, protect your belongings from future damage, record damage for insurance claims, check for gas leaks, and begin the cleanup process.
  • Contact your insurance agent to discuss your claim.
  • Hire a professional water damage mitigation company as soon as possible. It’s important that the company is qualified for the services you need. SERPVRO of Natchez is available 24/7 to help when you need it most. Not only are we a local command center, but we also have the resources of 1,600 franchises nationwide—meaning no disaster is too big. 

Get Help After a Flood 

SERVPRO of Natchez is prepared and ready to help you when you and your family need it the most. We’re here to help you get back on your feet and make it look like it never happened. Call us at 601.304.5554.

Freezing Temperatures and Risk of Pipes Freezing

2/4/2019 (Permalink)

As the temperature starts dropping outside here in Mississippi, you should protect your inside pipes by keeping them warm and water running.

Here are a few things you can do:

Let the cold-water drip from a faucet served by exposed pipes. Running water through the pipe even just a trickle helps prevent pipes from freezing. 

Keep the thermostat set to the same temperature during day and night. 

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. 

Keep garage doors closed, especially if there are water supply lines in the garage. 

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F. 

If you have a water loss Call SERVPRO of Natchez at 601.304.5554. We are always here to help!

Unexpected Fire

2/4/2019 (Permalink)

Fire, Soot and Smoke damage to your home or business is a huge and unexpected setback in your life. Fire board-up, cleanup, repair, and restoration are what we do.

At SERVPRO of Natchez our disaster restoration experts will be there to help you clean up and restore your home or business to its preloss condition. Our certified team of professionals are trained and specialized to handle large and small fires and smoke damage cleanup, which includes the following services:

  • Structural cleaning
  • Smoke and odor removal from both the structure and its contents such as personal belongings, furniture etc.
  • Temporary protection and board-up of the home or business
  • Cleaning and storage of personal belongings
  • Climate-controlled storage
  • Fogging and ozoning on site or in our cleaning facility
  • Complete demolition
  • Total reconstruction of a home or business

SERVPRO of Natchez is always here for you. Call us at 601.304.5554.

Fire Damage-Smoke and Soot

2/4/2019 (Permalink)

Smoke and the Different Types

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Natchez will determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

The type of smoke may greatly affect the restoration process. Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – SERVPRO of Natchez 601.304.5554.

Mold in Closets

2/4/2019 (Permalink)

Moisture can come from many sources. Even wet or damp clothing can be a water source. Homeowners sometimes find that their closets become a source of mold and mildew.

Here are a few tips to prevent mold in your closet.

  • Be sure any clothes, linens or towels are completely clean and dry before storing them.
  • Leave space around stored clothing allows more air to circulate. Do not pack clothes too tightly.
  • Leave the closet door open when possible.
  • Wire shelving provides greater air circulation than solid shelves.
  • Keep your items off the floor to keep moisture from appearing underneath them. Hang the clothes or keep them in boxes.
  • Air out your closets occasionally by clearing them out and washing any clothing.
  • Do not keep your dry-cleaning in plastic bags. Their polyethylene composition traps humidity around fibers, and the dampness encourages mold growth.
  • Leave the light on - Install an energy-efficient light in the closet. Remember mold needs moisture to live, so the warmth from a low wattage light bulb can help keep the closet dry.
  • Don’t ignore a musty smell; it can only mean one thing, mold is growing somewhere and it has to be taken care of. This is when you need to call for a certified mold remediation contractor.

Here at SERVPRO of Natchez, we have the experience, knowledge, and expertise necessary to help you with any mold damage or preventive practices. We are also available for cleanup after fire and water damage. Call us today at 601.304.5554.

Mold in the Walls and Ceiling

2/4/2019 (Permalink)

If you have water damage, make sure you call a professional to take care of it immediately, to prevent mold from forming. SERVPRO of Natchez has trained and certified mold technicians to perform this type of remediation.

Our crews use Protective Clothing: half- or full-face respirator mask, goggles with a half-face respirator mask prevent mold spores from reaching the mucous membranes of the eyes, they wear disposable hazmat coveralls to keep out particles down to one micrometer, and protective suits keep mold spores from entering skin cuts last but not least, gloves are made of rubber, nitrile, polyurethane, or neoprene.

Mold is part of the natural environment. Indoor mold growth should be avoided. Molds reproduce by means of tiny spores. The spores are invisible to the naked eye and float through the air. Mold may begin growing indoors when spores land on moist surfaces. For example: In the photo the mold grew in the wall and ceiling as the result from a roof leak that was not dried out. There are many types of mold, but all require moisture for growth.

SERVPRO of Natchez is here to help and restore your property call 601.304.5554.

Most Likely Areas to Flood in a Home

2/4/2019 (Permalink)

A flood can occur for many reasons it is unexpected and happens suddenly.

Bathrooms are one of the most likely places due to having sinks, tubs, toilets and showers.

While almost any area in your home is susceptible to flooding, more so than others, such as kitchens, laundry rooms, basements and cellars. Even a very small leak from the roof can turn into a big problem with a water damage to your home, if not taken care of immediately.

The sooner you call SERVPRO of Natchez, the sooner your home can be successfully restored back to normal. Don't wait! Call us 24 hours a day and 7 days a week 601.304.5554. Our crews are highly trained and certified for all your restoration needs. We are always here to help!

Plumbing can be a BIG Disaster

10/22/2018 (Permalink)

Being a homeowner and having to deal with plumbing issues can be a headache but left untouched can cause major trouble in your home. It is always important to keep your plumbing maintenance on a regular basis. As a homeowner it is very important to keep an eye out for any potential troubles such as small leaks that could lead to plumbing failure. Once a leak is noticed it is very valuable to get it repaired as soon as possible so the issue does not cause your home to flood. If at any time your home does encounter a plumbing issue make sure the main water valve is cut off so no more water will get inside your home. If your home is ever damaged by a flood call the professionals at SERVPRO Of Natchez 601.304.5554 and let us make your home look "Like it never even happened."

Helpful Tips to Prevent Mold Growth

10/22/2018 (Permalink)

To prevent excessive moisture that can lead to mold growth try these helpful tips:

  • Install exhaust fans in bathroom and kitchen,use them while showering and cooking.
  • Don't use carpet in bathrooms or kitchens
  • If you have rugs in the bathroom make sure you hang them up to dry after they get damp.
  • Clean up water spills promptly
  • Routinely check under sinks, behind toilets and around appliances for any unnoticed leaks.
  • Install dehumidifiers in areas with high humidity.
  • Make sure your drain gutters are properly draining water away from your home. 
  • Use climate control in areas with high humidity to keep the humidity down.

If your home or business shows any signs of mold call the professionals at SERVPRO Of Natchez 601.304.5554 and let us make it look "Like it never even happened." 

Carpet Cleaning for your Commercial Property

10/22/2018 (Permalink)

Commercial properties are a big investment. Carpet in a commercial building will take on lots of traffic and many stains that will need the attention of a professional staff to keep the commercial property looking its best. Besides vacuuming the carpet regularly your carpet may also need to be deep cleaned on a scheduled basis to keep the new look and smelling fantastic. Deep cleaning your commercial carpet on a regular basis will help keep the carpet looking new and possibly help extend the life of the carpet. If your commercial carpet is in trouble and needs to be brought back to life, call SERVPRO Of Natchez 601.304.5554 to schedule your routine carpet cleaning and let our trained professionals take care of the job for you. 

Commercial Damage

10/22/2018 (Permalink)

From a burst pipe in an office building to faulty wiring in an apartment complex, fire and water losses are never planned, but they do occur. SERVPRO of Natchez knows there's no such thing as a small emergency when it threatens the welfare of tenants and the revenue of the property owner. Have you developed a thorough contingency plan? Is the emphasis on the first 24-48 hours to help you get back in your building as quickly as possible?

SERVPRO of Natchez can provide you assistance in developing an Emergency Ready Profile. As part of a well thought-out contingency plan, your ERP will contain information you need in the event an emergency situation occurs.

SERVPRO professionals can manage the damage with

-Over 45 years of business in the cleanup and restoration industry

-More than 1700 franchises

-Detailed communication throughout the cleaning and restoration process to help keep you informed and in control

-Experience and training in mitigating damages ranging from single family homes to skyscrapers

We are available 24 hours a day, 7 days a week! SERVPRO of Natchez 601.304.5554. "Like it never even happened"

Commercial Water Damage

10/22/2018 (Permalink)

One definition of a disaster is a serious disruption, occurring over a relatively short time, of the functioning of a community or a society involving widespread human, material, economic or environmental loss. When we talk to people in the commercial setting they think of a disaster as a major weather-related event. 

A disaster in a commercial setting is anything that causes disruption to business or causes damage to services or goods that negatively impact profitability. 

Failed Plumbing: Just like your home, a commercial building is just as susceptible to failed plumbing. Frozen pipe bursts are common in the winter because people may times try to cut cost and may not keep the property from freezing. The strain on plumbing because of everyday harsh use also can weaken the plumbing and make it vulnerable.

Appliances & Equipment: From a simple water heater malfunction to major machinery using high water pressure. Appliances and equipment, even with the best maintenance sometimes fail. Evaluate the equipment in your commercial building. If you are a restaurant or food service provider you may be more at risk.

Sprinkler System Malfunction: Have regular maintenance performed on your sprinkler system annually. This the best way to prevent malfunctions.

Roof Leaks: Okay this one is kind of weather related. But it doesn’t take huge thunderstorm to leave water in your building if you have roof issues. A regular shower can do a great amount of damage if the roof allows it to leak inside.

At any point your commercial property is faced with a disaster call SERVPRO of Natchez 601.304.5554 and let our trained professionals take the hassle off your hands.

Commercial Post Construction

10/22/2018 (Permalink)

Here at SERVPRO Of Natchez we are specialized in more the just restoration services. We understand that getting your business back together after a fire or water damage can cause a headache for the business owner, but SERVPRO of Natchez can help your business with a Post Construction and new construction cleaning!

After restoring your building it is a priority to get your business cleaned and SERVPRO Of Natchez can help you with this process. We offer tile & grout services, carpet cleaning, upholstery, ceilings, walls, baseboards, fixtures and any other surfaces the dust from construction may have gotten.

If your business is ever in need of these type of services please give our office a call and we would be glad to give you a quote on the services to be performed. SERVPRO Of Natchez 601.304.5554.

What is secondary damage after a water damage?

10/22/2018 (Permalink)

After water leaks or flood damage, if not properly dried and treated, a home or business can develop mold from the moisture left on: wood, tile, carpeting, windows, concrete, and/or other materials/items that were affected.  SERVPRO of Natchez strives to prevent secondary damage every time we complete a water damage. Building material and flooring are dried and treated to prevent mold and other allergens/contaminates using specialized equipment and cleaning products.

If water damage is not properly treated, the perfect environment is created for mold spores to grow in your home and to contaminate the air that is breathed.

Should you ever suffer water damage due to: a water heater leak, sink overflow, fire, refrigerator leak, excessive rain, storm damage, leaky roof, flood damage, or any other reason water has invaded your home PLEASE call SERVPRO Of Natchez 601.304.5554. 

Safety tips to prevent home fires.

10/22/2018 (Permalink)

Did you know that cooking is the number one cause of house fires? Also, Thanksgiving is the peak day for cooking fires. Here are a few safety tips that you could follow while your in the kitchen this holiday season or any day:

  1. ALWAYS be alert. If you are sleepy try not to use the stovetop. 
  2. Make sure you keep anything that can catch fire away from the stove top. (oven mitts, wooden utensils, towels,etc.)
  3. NEVER leave the kitchen while cooking on the stove top. 
  4. If frying always keep an eye on whatever it may be. (Heat your grease slowly)

SERVPRO Of Natchez can help you with any of your fire damage needs 24 hours a day 7 days a week 601.304.5554. Faster to any Disaster!!

Water Damage at Commercial Properties

10/8/2018 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, SERVPRO of Natchez's technicians will work quickly to assess each situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, call SERVPRO of Natchez at 601.304.5554 and we’ll be there fast with the help you need.

Emergency Ready Program

10/8/2018 (Permalink)

SERVPRO of Natchez utilizes the latest technology in order to expedite the mitigation process further increasing our value to our customers. The SERVPRO Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

Preparation is the key to making it through any sized disaster, whether it is a large fire or area flood, or just a minor water leak.  Having an Emergency READY Plan may help minimize the time your business is inactive, and get you back in the building following a disaster.

SERVPRO of Natchez has restoration experts available 24 hours a day to get your business back up and running.  Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying.  We are also your business’s best resource for mold mitigation and removal.  

Call your local SERVPRO of Natchez at 601.304.5554 to help with your Emergency READY Profile, and be “Ready for Whatever Happens” in 2018!

Content Restoration after Fire Loss

10/8/2018 (Permalink)

CONTENTS RESTORATION

From furniture to antiques to artwork and appliances, we'll treat your treasures with the care they deserve. While some items can be cleaned on-site, in many cases we'll need to inventory, pack out and transport the contents of your property to our state-of-the-art facility to ensure the best care possible.

Contents Inventory

  • We arrive on-site and inventory all of your personal belongings.
  • We carefully pack all salvable items to transport to our secure warehouse and cleaning facility.
  • Unsalvageable contents are inventoried and discarded.

Contents Valuation

We have trained professionals to help you establish replacement values versus restoration costs. We are also available for pricing of non-salvable inventory items.

Restoration

  • Thorough cleaning
  • Proper handling of all electronics
  • Photographs and artwork
  • Fabrics
  • Clothes
  • Memorabilia
  • Antiques
  • Soft goods
  • Dry Cleaning
  • Appliances
  • Surfaces
  • Odor Removal

Does your Miss-Lou Home have Mold??

10/8/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise "mold removal" and even guarantee to remove all mold, which is a fallacy.

Mold facts to consider:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property using our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today - 601.304.5554

Are Your Ducts Ready for Fall

10/5/2018 (Permalink)

Having your air ducts cleaned by a professional can help prepare your HVAC system for cooler weather.

Your HVAC system has been working hard all summer, but the cooler months are just ahead. Here are five things you need to do to get your HVAC system ready for fall. 

Change your air filters. Your HVAC system needs a clean flow of air to run efficiently. When your air filters are clogged, that air is not flowing freely and your energy costs are going up. Plus, it puts more wear and tear on the system, driving up repair costs and shortening its life. Once a month, change your air filters to prevent problems. 

Clean the outside unit. You should remove any dust and debris from the unit. The accumulation can decrease the efficiency of the unit. Remove twigs, branches and leaves from inside and around the unit. A quick hose down will remove any pollen or dust. It is also a good time to inspect the unit for any damage. This is something you need to do in the spring also to keep the system running year round. 

Get your heating and cooling system checked. At least once a year, you should have your heating and cooling system checked by a professional. Routine maintenance will keep the system running smoothly. While doing the maintenance, the technician may also find minor issues that are easily fixed. Catching small problems early will prevent them from becoming major later on. And that can end up costing you a lot more. 

Program your thermostat. Autumn can bring some wild weather patterns, with some days hot and some days cool. Make adjustments to your thermostat's programming to handle these fluctuations. If you don't already have a programmable thermostat, getting one this fall is a great idea. It will save you money while keeping your home more comfortable. 

Call SERVPRO of Natchez to schedule cleaning of your air ducts. The inside of your home's air ducts is likely coated with pollen, dust, dirt, debris and odors. To keep your home's air clean this winter, get a professional to come out and do an air duct cleaning. It is not something you need to do every year, but definitely something to do every couple of years. Taking a few minutes to get your HVAC ready for fall will give you the warmth you need as the cooler air set in.

For questions with air duct cleaning, call the professionals here at SERVPRO of Natchez at 601.304.5554.

Have You Checked Your Fire Alarms?

10/5/2018 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half. 

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detectors installation and maintenance. For more on emergency preparedness contact SERVPRO of Natchez 601.304.5554.

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button.
  • Replace batteries in all smoke alarms at least once a year. If an alarm "chirps," the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

What You Should do if You Have a Fire Emergency

10/5/2018 (Permalink)

What would you do if you were ever in an emergency? 

Step 1 would be to get you and your family to safety.   

Step 2 would be to call SERVPRO of Natchez to help right away with your restoration needs.

However, there are certain, and very important dos and don’ts in case of a fire emergency that you should or shouldn’t do until we arrive. Let us help you out by listing these dos and don’ts in case you ever are in these situations.

In case of an emergency fire damage, pay attention to the following tips:

Do’s

-limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking

- keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork

- if electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor

- wipe soot from metal kitchen and bathroom faucets, trim and appliances

Don’ts

-don’t attempt to wash any walls or painted surfaces without first contacting SERVPRO of Natchez professionals.

- don’t attempt to shampoo carpet, rugs, or upholstered furniture without first consulting SERVPRO of Natchez.

- don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.

Tornado's can Happen Any Time!

10/5/2018 (Permalink)

Tornadoes Explained
Tornadoes are a destructive weather occurrence that is measured by the Enhanced Fujita Scale. While they vary in strength, tornadoes can destroy buildings, lift railroad cars and create other damage to surrounding areas.  Tornadoes are columns of air that begin to rotate slowly and pick up speed until they are violently spinning funnels though it may not be visible until it reaches the ground and picks up debris.


Tornado Formation
No one knows exactly how tornadoes form, but a supercell thunderstorm is required. Supercell thunderstorms differ from traditional thunderstorms in that they have strong updrafts of rotating air. Other necessary factors for tornado formation may include strong wind changes, moisture in the air or temperature differences between downdrafts and the surrounding air.


Funnel Cloud or Tornado?
Many people confuse funnel clouds with tornadoes, but they are different. Tornadoes start as funnel-shaped clouds that extend down from a thunderstorm’s cloud base. A funnel cloud is comprised of tiny moisture droplets that are visible as it rotates. However, some funnel clouds lack moisture and are invisible. Once funnel clouds reach the ground, they become tornadoes.


Tornado Facts
The path of destruction created by tornadoes ranges from 100 yards to more than 2.6 miles. They typically travel from southwest to northeast with speeds between 30 and 70 mph. Tornadoes can last for a few seconds or more than an hour, but typically don’t last more than 10 minutes.


Tornado Locations
Tornadoes can form anywhere in the U.S. but are most common in the deep south and between the Appalachian and the Rocky Mountains. They occur most in April, May, and June, but can occur at any time of the year.  Did you know that the deep south generally has more tornadoes than the plains do?  The key difference is the deep south tornadoes are short lived and not very strong, the plains tornadoes are long lived and often the huge monster tornadoes of nightmares.


Tornado Causes
Tornado formation requires the convergence of three air layers. The ground layer consists of warm, moist air with strong winds from the South. Another layer is in the upper atmosphere and consists of cold air with winds coming from the west or southwest. The third layer is in the middle and consists of hot, dry air, which allows the lower layer to heat up. This creates instability that is exacerbated when the upper layer begins to move east. The result is that all the layers begin to lift, which creates thunderstorms and strong updrafts. The interaction between the updrafts and surrounding winds can cause the rotation to develop, which is a tornado.

If a tornado has affected your home or business give SERVPRO of Natchez a call at 601.304.5554.  Our team of trained technicians are ready at a moments notice to assist you in putting your life back to normal. 

What to Expect from Your Water Damage Appointment

10/5/2018 (Permalink)

Household water inundation from any source indoor plumbing leaks or outdoor flooding is a crisis that demands your immediate attention and the speedy response from a qualified water damage recovery services.

SERVPRO of Natchez has trained recovery crews ready to roll. Once you make the call, a team effort swings into action to restore your house and your life "Like it never even happened." Here's what to expect from an appointment with an experienced water damage specialist:

  • You'll get a full explanation of what's needed to restore your home (and why) as well as a firm estimate in writing. The contractor will also commit to a firm timeline for completion. The specialist will explain the benefits of options such as Direct Billing to your insurance company to reduce the amount of paperwork.
  • Work can begin immediately on a 24/7/365 basis. Specialists certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) will arrive fully equipped to confront and resolve any water damage issue - and they've seen and handled them all. In most cases, an experienced water damage team can complete the recovery process in as little as three days.
  • Cutting-edge technology and advanced techniques will be utilized to achieve recovery results that meet IICRC criteria - the gold standard for water damage recovery services worldwide. Dismantling and removal of household components will be kept to an absolute minimum.
  • Water damage recovery crews are experienced working inside a residential environment. They are trained to minimize disruption to your household routine and respect your property and privacy.

For an appointment with a trained water damage specialist ready to answer your concerns, contact SERVPRO of Natchez today.

Tips on Fire Extinguishers

10/5/2018 (Permalink)

Do you know where the closest fire extinguisher is in your home or place of work?! And more importantly, do you know how to use it? Both of these things are very important to know so you know what to do in case of an emergency and to keep you safe. Listed below are some tips on when to use a fire extinguisher during an emergency.

  1. The outside of the extinguisher is clean, and all parts are operable and not damaged or restricted
  2. You have identified an escape, and the fire is not between you and the route
  3. You have alerted other occupants, and someone has called the fire department
  4. You are safe from the toxic smoke produced by the fire
  5. The fire is contained to a single object, such as a wastebasket

These tips are good to know so you can safely use a fire extinguisher. It is also good to familiarize yourself with the location of the fire extinguisher in your home and workplace.  In addition to these tips, please remember, YOU and YOUR FAMILY are irreplaceable, get out of the building if the fire spreads or you feel like you can’t control it.

Understanding Water Types

10/5/2018 (Permalink)

When your home or business suffers water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes grat water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals, and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have water damage, don't leave your property to chance. Call SERVPRO of Natchez! Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing was, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushion to allow more even drying.
  • Move any paintings, art objects, computers, documents, and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated water.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility -of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contamination.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

If you have any further questions and need help with the restoration process please contact SERVPRO of Natchez at 601.304.5554. We are here 24/7 to attend to your emergency services. We make disaster "Like it never even happened."

Causes of Water Damage to Commercial Buildings

10/5/2018 (Permalink)

While it's true that commercial water damage is often the result of floods and water that stems from weather events and storms,  severe weather isn't the only cause of water damage to your business. Here are some of the typical causes of water damage to commercial buildings. 

  1.  Malfunctioning sprinkler systems  Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
  2. Damaged appliances and equipment  This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.   
  3. Broken pipes and plumbing  Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.   
  4. Backed up sewer lines  This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.   

If your business has suffered commercial water damage, SERVPRO of Natchez will get you back up and running again. 

Give us a call at 601.304.5554.

Different Colors of Mold?

10/5/2018 (Permalink)

When many people think of mold, they think of it as being black in color. But mold actually comes in a variety of different colors including white, green, yellow and even pink!

While many fear that black mold is toxic, white mold does not usually cause the same concerns. It can be found on about any type of surface. Attics, basement walls and exposed dirt in crawlspaces are all common areas where white mold can be found. It also can appear on food as it is going bad.

Green mold is very common and prefers cool to moderate environments. Due to this, it is commonly found on rotting refrigerated foods and breads.

Yellow mold can be very bright in color and is usually easy to spot. According to moldguide.net, this variety of mold can be dangerous. It should not be touched or inhaled and it should be removed as soon as possible.

Pink mold often develops on shower floors and the bottom of shower curtains because it thrives in moisture-rich environments. It is difficult to completely prevent pink mold in the bathroom and usually requires continual maintenance to control the issue.

Although mold comes in a variety of colors, all thrive in similar, moist environments. To control or prevent mold, be sure to ventilate damp areas and monitor pipes and other areas susceptible to leaking! If you suspect a mold issue at your property, call SERVPRO of Natchez. We are experts in mold remediation!

Stop Mold Growth

10/5/2018 (Permalink)

Most homeowners have concerns about mold and how to prevent it. Mold can grow anywhere, indoors or outdoors, and if not treated promptly, can spread very quickly. It is best to prevent mold before it ever becomes a problem.

Tips to Prevent Mold

The key to mold prevention is moisture control. The Mother Nature Network suggests several ways for homeowners to curb moisture indoors, and the mold that thrives on it:

  1. Identify problem areas in your home and correct them. Areas such as wet basements, water stained ceilings, or windows with condensation are examples of potential problem areas. Correcting these issues can prevent mold before it becomes a problem.
  2. Dry wet areas immediately. Mold needs moisture to grow. Don’t leave wet areas in your home. Remove wet carpets and furniture if they can’t be dried completely. Don’t leave wet items lying around the house. Always dry the walls and floors after showers or spills.
  3. Prevent moisture with proper ventilation. Make sure your home isn’t holding moisture inside by opening a winder or running an exhaust fan while cooking or showering.
  4. Equip your home with mold-resistant products. If building a new home or renovating your current home, always use mold-resistant products like mold-resistant drywall or Sheetrock, and mold inhibitors for paint.
  5. Monitor humidity indoors. Measure humidity in your home with a moisture meter and keep the indoor humidity levels between recommended levels.
  6. Direct water away from your home. Make sure the ground around your home is sloped so that water runs away from the home.
  7. Clean or repair roof gutters. Leaky roofs lead to moisture in the home.
  8. Improve air flow in your home. Increase air circulation in your home by opening doors between rooms and moving furniture away from walls. Let fresh air into your home.
  9. Keep mold off house plants. The moist soil in indoor plants is a perfect breeding ground for mold. Find ways to prevent mold from growing on your house plants.

If after following these tips you still find that you have a mold infestation in your home, SERVPRO of Natchez has the specialized mold remediation equipment and the highly trained mold remediation technicians necessary to handle any size mold infestation.  

Mold Management

10/5/2018 (Permalink)

When there is water in your home, mold can quickly become an issue. It can cause health issues and damage to your property. SERVPRO of Natchea has the training, protective gear, and specialized equipment to handle your mold problem. 

Call SERVPRO of Natchez

The mold cleanup and restoration process begins when you call us. One of our employees will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Assessment

Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Containment

Different containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Natchez technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing

The process of mold remediation depends on the amount of mold growth and the type of surface it's on. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new ones from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary.

Cleaning 

SERVPRO of Natchez cleans your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. 

Restoration

Depending on the level of mold damage, some building materials may have to be removed. Restoration may involve minor repairs or major repairs such as reconstruction.

We Are SERVPRO of Natchez

10/5/2018 (Permalink)

SERVPRO of Natchez is available 24 hours a day for emergency water damage services.  When you are dealing with water damage, immediate action is crucial.  A delay in dealing with the water damage can greatly impact the severity of the water damage.

We answer the phone 24 hours a day ready to help!

We understand that when you call us, you may be feeling confused, stressed, upset and vulnerable.  You will need an expert to guide you through this crisis.  SERVPRO of Natchez has the specific water damage training and experience to help you through this tough time.

What to Expect

When you call us we will ask several questions regarding your water damage emergency.  These questions will help us determine the scope of the damage, the type and quantity of equipment and resources that may be required, including how many trained SERVPRO professionals will be needed.

Our SERVPRO Representative will ask:

  • Your Name and Contact Information
  • The Address of the Water Damage
  • When did the Water Damage Occur
  • What caused the Water Damage
  • How many Rooms are affected
  • The Flooring Type of the affected Rooms
  • Is there Electricity Available
  • Your Insurance Information (if applicable)

Call us now at 601.304.5554 and we will be glad to assist you anytime!

We are here to help 24/7!

What's Inside Your Ducts?

10/5/2018 (Permalink)

 

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Natchez Professional services is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of Natchez professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of Natchez professionals can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services, SERVPRO of Natchez professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.

  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.

  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

  • Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning, or to schedule an appointment, contact SERVPRO of Natchez professionals today!

Every Business Needs a Disaster Plan

10/5/2018 (Permalink)

Many business owners are caught off guard when disaster strikes. Thinking that it would never happen to them or never even considering the possibility of a disaster, they fail to have a plan in place for their business. Unfortunately, many times, once disaster strikes, it’s too late. Many businesses are forced to close permanently after disaster because they were not prepared.  With Hurricane season upon us once more, please take the time to protect your business with a few ideas from below.   

According to foxbusiness.com, there are 7 steps you can take if you are a small business owner to help protect your business from disaster.

  1. Risk Assessment: Determine what types of emergencies are most likely to affect your company and then evaluate your level of preparedness. Check in with your insurance company, make sure employees are trained for emergencies, have data backed up and stored at a safe location.
  1. Review Your Insurance Coverage: Talk with your insurance agent to make sure your business is covered if hit by disaster. After determining what types of emergencies your business is most prone to, make sure your policy covers those particular types of situations. Ask about business interruption insurance which helps business owners continue to pay on-going bills while operations are shut down during disaster recovery.
  1. Create a Contingency Plan: Review your business operations and determine which are most important for the survival of your business. Form a process to manage these functions in the event of a disaster. Determine an alternate business location where business operations can continue during the recovery process.
  1. Create a Communications Plan: Disasters create chaos and having a communications plan in place in advance will help minimize panic.
  1. Back Up Your Data: Making sure all your data is backed up and stored in a safe place is critical. Cloud-based data solutions are best as they stay safe during disasters and can be accessed from any location.
  1. Build an Emergency Kit: Have an emergency kit available on site including items like water, flashlights, fire extinguishers, etc.
  1. Review and Rehearse You Plan: Once your plan is in place, make sure your employees know the plan and have practiced implementing it.

While disasters can be devastating to a business, preparation can definitely help in the recovery process. By taking action before disaster strikes and getting a plan in place, business owners can help protect their business in times of emergencies.

Suspect Mold?

10/5/2018 (Permalink)

If you see visible mold, do NOT disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Natchez for mold remediation services.

What Not to Do:

  • Don't touch or disturb the mold.
  • Don't blow air across any surfaces with visible or suspected mold growth.
  • Don't attempt to dry the area yourself.
  • Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Natchez specializes in mold cleanup and restoration, in fact, it's a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today 601.304.5554

Extreme Heat

9/5/2018 (Permalink)

Did you know? On average, heat is the number one weather-related killer in the United States (www.noaa.gov).

As summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially, the young, the elderly, sick, and overweight. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect.

According to the EPA, "the sun can heat dry, exposed urban surfaces such as roofs and pavement, to temperatures 50-90 degrees hotter than the air, while shaded or moist surfaces - often in more rural surroundings - remain close to air temperatures." These surface heat islands are strongest during the day when the sun is shining, while the atmospheric heat islands are more likely after sunset "due to the slow release of heat from urban infrastructure." 

Safety Tips for You and your Family

    • Stay indoors in air conditioning
    • Be sure to check on your pets who may outdoors and bring them inside
    • Stay hydrated and limit alcohol and caffeine intake
    • If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often.
    • Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; and fainting, according to the CDC.

The Dangers of Heat Exhaustion

Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature, rapid or strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths or a bath. Do not give person with heat stroke fluids, and treat the situation as a serious medical emergency (CDC). 

Adams County Residents:

Living in a humid environment means paying attention to the heat index. The heat index factors in the humidity which can make the temperature feel 15 degrees hotter.

Safety Tips for your Home

    • Install window air conditioners snugly and insulate if necessary
    • Check air-conditioning ducts for proper installation
    • Install temporary window reflectors
    • Weather-strip doors and sills to keep the cool air in
    • Cover windows that receive morning or afternoon sun
    • Keep storm windows up all year

Safety Tips for your Community

    • Check on elderly at risk neighbors twice a day
    • Encourage elderly to increase their fluid intake based on their doctor's recommendations
    • Take elderly to air-conditioned areas if they have transportation problems 

Extreme Heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov

Weather Alerts: What They Mean

9/5/2018 (Permalink)

  1. The National Weather Service defines a severe thunderstorm as any storm that produces one or more of the following elements:
  • A tornado.
  • Damaging winds or speeds of 58 mph (50 knots) or greater.
  • Hail 1 inch in diameter or larger.

Know these definitions so you are prepared for any storm:

  • Hurricane Watch
    Winds greater than 74 mph may hit the area within 36 hours.
  • Hurricane Warning
    Winds greater than 74 mph probably will to hit the area within 24 hours.
  • Tropical Storm Watch
    Winds from 39 to 73 mph may hit the area within 36 hours.
  • Tropical Storm Warning
    Winds from 39 to 73 mph probably will to hit the area within 24 hours. Usually issued for areas to either side of the Hurricane Warning area.
  • Tornado Watch
    Conditions are ripe for tornadoes within the watch area. Tornadoes associated with hurricanes and tropical storms are typically a very significant cause of death and damage.
  • Tornado Warning
    A tornado has actually been spotted visually or on radar. Usually issued for a county. If a tornado WARNING is issued where you live, GET TO THE MIDDLE OF THE LOWEST FLOOR OF A STRONG BUILDING IMMEDIATELY!!! 
  • Severe Thunderstorm Watch
    Conditions are ripe for severe thunderstorms within the watch area.
  • Severe Thunderstorm Warning
    There is a severe thunderstorm in or heading for the warned area. Treat this like a tornado warning!!
  • Flash Flood Watch
    Flash floods are likely to occur in the near future. Be alert for rising water and be prepared to have to move to high ground.
  • Flash Flood Warning
    Flash floods are occurring or expected to occur in the near future. If this happens, get to high ground immediately, and GET AWAY FROM VEHICLES... it only takes 18 inches of water to sweep a car or truck away!
  • High Wind Advisory
    Windy conditions may occur in the advisory area. This usually makes for unsafe conditions while driving, especially in (but not limited to) large vehicles. Also, avoid boating anywhere in the advisory area.
  • High Wind Warning
    Very strong winds are expected or already are occurring that present a significant danger while driving, boating and other outdoor activities. Often issued near tropical storms and hurricanes.
  • Special Marine Warning
    Warnings of interest to boaters, usually because of rough conditions, squall lines, waterspouts,
  • Hurricane or Tropical Storm Statement
    Statements issued periodically by the National Hurricane Center with an overview of the current situation.

Prepare for 2018 Hurricane Season

9/5/2018 (Permalink)

In 2017, the US saw damage from 3 major hurricanes and 4 storms.

Extreme hurricanes and wildfires made 2017 the most costly U.S. disaster year on record. Each year, weather events cause catastrophic damage in the US. In 2017 alone, "the disasters caused $306 billion in total damage in 2017, with 16 events that caused more than $1 billion in damage each. The bulk of the damage, at $265 billion, came from hurricanes."

According to many researchers, the 2018 Atlantic Hurricane Season is expected to be above average as well. One of the costliest aspects of hurricane season is not just the wind, but the widespread flooding. In addition to storm surge, slow moving systems cause the accumulation of rain in creeks and rivers to back up even in areas which may be "low risk". 

How can you be prepared?

Speak with your insurance agent regarding your coverage. Flood insurance and Hurricane/Wind insurance may not be included in your Homeowners policy. 

Speak with your insurance agent regarding what amount will allow you the ability to rebuild your home. A lower premium is not always best if it does not cover the costs to rebuild. It's important to have enough coverage!

Review your policies before Hurricane season (reminder: it starts June 1st!) with your insurance agent. There is a 30-day waiting period before flood insurance goes into effect. Some  times, insurers will not adjust your coverage after a storm is forecast. 

Seven Fall Home Maintenance Must

9/5/2018 (Permalink)

1.  Check for Peeling Paint:

Inspect exterior walls to see if any paint is peeling or blistering on the house or outbuildings. According to Carl Minchew, Director, Benjamin Moore Paints, "Peeling paint is a sign that the existing paint film is failing and can no longer protect the siding of the building. Left uncorrected, the siding itself will deteriorate, leading to expensive repairs in the future."

2. Clean the Gutters

 After leaves have fallen, clean out the gutters and downspouts, flush them with water, inspect joints, and tighten brackets if necessary 3. Seal Windows Up If you feel any drafts around windows or doors, address them now to help keep your energy costs down. And, check your attic insulation, too. 4. Check Your Smoke and Carbon-Monoxide Detectors Even ones that are powered through your home’s electrical system typically have a backup battery that might need replacing. 5. Check Your Roof Remove moss from sloped areas and clear any debris from gutters and downspouts. Additionally, look for signs of damage/wear and make repairs as soon as possible. Use binoculars if you need to. Fall is no time for a leaky roof! 6. Fall Cleaning Clean and tune your furnace, boiler and/or water heater, along with your oven and range. 7. Review Your Fire Escape Plan Every bedroom, including basement bedrooms, should have two exit paths. Make sure windows aren't blocked by furniture or other items. Ideally, each upper-floor bedroom should have a rope ladder near the window for emergency exits. Review what to do in case of fire, and arrange a safe meeting place for everyone away from the house.

Air Quality

9/5/2018 (Permalink)

Many of us are exposed to toxins everyday and we do not realize it. Toxins can cause short term allergies, illnesses, and they even cause us to age. Over time, exposure to toxins can have even more disastrous consequences. If you answer yes to any of the following, consider making a change to improve your home's air quality and lessen your exposure to toxins.

Healthy Home Checklist

  • Do you smoke in your home?
  • Do your kitchen, bathroom, and laundry room have adequate ventilation and exhaust fans?
  • Do you change your air filters once a month?
  • When cleaning or doing laundry, do you use bleach, ammonia or aerosol spray cans?
  • Is your gas fireplace and/or gas stove checked yearly for emissions?
  • Was your home built before 1978? If so, has it been checked for lead-based paint?
  • Do your bathrooms have carpet?

Causes of Indoor Air Pollution

  • Asbestos building products when dislodged (no longer intact)
  • Biological contaminants such as mold, dust, mites, viruses, and pet dander
  • Carbon Monoxide
  • Formaldehyde found in pressure treated wood
  • Lead (pre-1978 house paint)
  • Nitrogen dioxide
  • Particulates found in dust, pollen, cleaning sprays and poorly ventilated areas
  • Tobacco smoke
  • Volatile organic compounds including household cleaning products, pesticides, and aerosol propellants

Flooding Can Happen Anywhere

9/5/2018 (Permalink)

Flooding can happen anywhere.

There is often a misconception that if you are not 'in a flood zone,' or more accurately, if you are in a low risk community that your home or business will not flood. While your home or business may be in a low risk area, just because you haven't experienced a flood doesn't mean you won't in the future. The NFIP released that 20% of all paid claims were for low-risk policies. We frequently find that because of this misconception many home and business owners do not carry flood insurance. If you do not have flood insurance, the out of pocket costs associated with flood damage can be substantial.

Flood water is considered category 3 or black water. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. This water is highly contaminated and filled with fungi, bacteria, chemicals and more. The restoration should only be handled by professionals. 

According to the National Weather Service (NOAA), the following are the most common flood hazards in the United States:

  • Flash flooding
  • River flooding
  • Storm surge and coastal inundation from tropical and non-tropical systems
  • Burn scars/debris flows (caused by wildfires)
  • Ice/debris jams
  • Snowmelt
  • Dry wash (caused by heavy rainfall in dry areas)
  • Dam breaks/levee failure

NOAA also said that, "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." 

With every catastrophic storm, you can rest assured that there will be a catastrophic storm response. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year.

Water Intrusions and Mold

9/5/2018 (Permalink)

What Causes Mold?

Water intrusions in residential and commercial properties that are not properly mitigated contribute to mold. These water intrusions can include, but are not limited to storm damage (wind-driven rain or flooding), plumbing leaks, sprinkler system failure or even properly working following smoke/fire, water heater leaks, washing machine overflows and lack of humidity control (improperly working HVAC unit or improper manual use). Not surprisingly, we often see these issues in unoccupied or secondary homes. Since Natchez has a vast amount of second homes, we see this often. When vacation is over, many property owners adjust the HVAC unit to save electricity costs while they are away. Often, the biggest damages occur when there is a combination of these items - poor humidity control and no one checking on the property regularly.

Mold and microbial growth are the resulting damage from improper mitigation or lack of mitigation. Mold not only negatively affects the materials it grows on, but it is also can gravely affect the air quality. Some amounts of mold spores are normally present in most environments. Dark and warm moist areas provide the environment, and organic materials provide the food source for mold to flourish. These materials are commonly found in buildings and homes - they include but are not limited to the following: wood (framework, trim, flooring), drywall, paper, and insulation. By delaying mitigation following a water damage, mold spores may increase significantly. All environments, even healthy environments, contain some degree of mold or microbial growth, but when the damage becomes excessive, health threats increase dramatically.

Do you have mold?

At SERVPRO of Natchez, our team of experts have been trained by the Institute of Inspection, Cleaning and Restoration Certification (IICRC); in regards to mold, our team members have received IICRC's specific designation for Applied Microbial Growth Technician (AMRT). Mold is no match for us. Our professionals use advanced water detection equipment to locate the source of the problem and remediate any mold or water damage. 

If you have concerns regarding mold growth following a water damage, reach out to our team of experts: SERVPRO of Natchez at 601.304.5554 We are always here to help.

Detecting Water Damage

9/5/2018 (Permalink)

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Natchez, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster.

At SERVPRO of Natchez, we understand the need to be faster to any size disaster. Call us and we will make your water or fire damage "Like it never even happened." 601.304.5554

Vacation Safety Trips

9/5/2018 (Permalink)

SAFETY TIPS

There is nothing more frightening than the thought of going on a vacation, returning home, and finding that your home has been robbed, vandalized. Whether it’s a flooded basement, or even a faulty water heater, there is nothing more devastating than the thought of this unexpected property damage.

There are some ways to minimize the risk. A few Safety Tips to make sure everyone is doing whatever is possible to stay safe!

TIPS

Don’t make it obvious you are out of town or on vacation

  • Try to arrange for a trusted neighbor to bring in your trash, mail and newspaper.
  • Suspend your mail and newspaper until you return home.

Automatic timers

  • Your lights can help lend the impression that someone is home
  • Leave a car parked in the driveway.

Of course, an A/C Leak - leading to a flooded attic - ceiling collapse - is another big threat.            

  • Avoid it by simply turning off your water before you leave.
  • You may also drain your hot water heater to ensure no damage done from it.
  • Leave an extra key with your neighbor—which will come in handy if, in the worst case scenario, there is a fire, flood, or some other issue that needs to be attended to before you return home. 

Simply follow these safety precautions and you’ll be doing all you can do to avert a crisis!

It Is the Water You Don't See [Part 1]

8/23/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Natchez has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of Natchez will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO of Natchez:

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Natchez to monitor the drying process.

It Is the Water You Don't See [Part 2]

8/23/2018 (Permalink)

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO of Natchez can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? SERVPRO of Natchez has the training and equipment to make it “Like it never even happened.”

Identifying Commercial Client's Top Priority: Business Interruption

2/28/2018 (Permalink)

This project began December 26th, 2017. This was a commercial mold loss which began from a leaking roof earlier this year.

Avoiding business interruption is almost always the top priority of our commercial clients. 

At SERVPRO of Natchez, many of our members come from backgrounds in finance and accounting professions, and they understand the importance of maintaining cash-flow for a business. 

Prior to beginning a commercial restoration project, the facility is walked-through with appropriate decision makers. If avoiding business interruption is a priority, our team will work with the client to provide quality service while helping the client maintain production in their facility. Some of the ways we do that is by working out a schedule with the client so that our team works after hours or on weekends while the facility is normally closed; or, we may work around the client in specified areas during business hours; another solution is moving the client to another building until restoration and repairs have been completed. Whatever the answer may be, each is tailored to meet and satisfy the needs of our client on a case by case basis.

Commercial Damage?

SERVPRO of Natchez recognizes the urgency to react and to immediately build a recovery plan when we partner with commercial clients. Our office works with our partners to make sure documents flow through the right channels in order to simplify settlements during claims or direct pay losses. If tenants are involved, we have the flexibility to work directly with them individually. We also anticipate and recognize coverage issues so that our customers can understand how the claim will be settled.

The SERVPRO brand is the most recognized and respected brand in the mitigation industry. If there is a disaster in your commercial facility, call the team at SERVPRO of Natchez at 601.304.5554.

Tornado Season and Storm Cleanup

2/28/2018 (Permalink)

Know the signs of a tornado before it hits!

Tornadoes can strike quickly, and oftentimes, without much warning. According to NSSL, “A tornado is a narrow, violently rotating column of air that extends from the base of a thunderstorm to the ground.” Tornadoes are often hard to see unless a funnel forms because wind is invisible. Tornadoes can be difficult to see unless dust and debris are gathered within the condensation. If you cannot see the funnel, debris clouds can often mark their location. Made up of water droplets, dust, and debris, tornadoes are the most violent of all atmospheric storms.

How long is tornado season exactly? In the Southeast, tornado season lasts from March through May; however tornadoes can occur through early fall. Tornadoes often follow behind severe thunderstorms and hurricanes. Unfortunately, Baldwin County is no stranger to either.

Before the Storm  

Know the Signs:

  1. Whirling cloud of debris
  2. Very still air and lack of wind, especially following severe thunderstorm or hail
  3. Dark, greenish sky
  4. Low-lying wall cloud
  5. Debris being thrown from the sky
  6. Bright flashes near the ground, especially at night

During the Storm

During the storm, it is always best to find shelter. It is never a good option to be outside during the threat of severe weather such as tornadoes. Head to a storm shelter or sturdy building if possible. If a storm shelter is available, make this your first option. If it’s not, head to a sturdy building with a basement. If you do not have access to a basement or storm shelter head to a sturdy building, moving to the center away from windows and exterior doors. Stay in the shelter until the storm passes.

After the Storm

SERVPRO of Natchez specializes in storm damage cleanup. After the storm, SERVPRO can restore your home, business, and personal property back to preloss conditions. We have the tools, resources, and training to make any loss “Like it never even happened.”

Cleaning up after a storm doesn’t have to be hard, and choosing a company doesn’t have to be, either. SERVPRO of Natchez is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of this community and want to do our part in making it the best it can be.

If you experience a storm and need professional and trained help please call our office at 601.304.5554.

Speed is Key for Water Damages

2/28/2018 (Permalink)

Water damage on hardwood floor

What is Mitigation?

In its simplest form, mitigation is what we do to stop the damage that would occur if nothing is done following a water or fire damage. If not mitigated, water and contaminants that are the by-products of fire damage cause significantly more damage over time to the property. 

The primary goals of mitigation are the following:

  • stop the damage
  • save costs (decide whether items need to be restored or replaced)
  • get the home or business owner back to normal, faster.

The insured has a responsibility to mitigate even before the insurance adjuster and restorative drying vendor arrives; but, a property owner can only do so much. The restorative drying vendor should be ready for whatever happens.

Speed is Key

Fast response during the water damage is vital as significant damage to both structure and contents can occur as early as a few hours.

Speed is the key to effective mitigation, and effective mitigation saves time, headaches, and money.  

The primary reason to respond quickly is to avoid secondary damage. After the water is extracted and the area is sanitized, the drying equipment is set. The key to successful drying is creating a balanced drying system. Wood floors pose special problems for extraction as water becomes trapped under and between the planks. Water atop the wood floor is removed with a light squeegee wand but that below may need to be extracted by specialty drying equipment such as the mat system we see in this picture. Air movers direct airflow to the areas that are in need.

Choose a Quality Restoration Vendor

An effective mitigation company needs to be ready for whatever happens, and have the equipment needed to mitigate the loss as quickly as possible, regardless of the size and/or extent of the loss conditions.

At SERVPRO of Natchez, we understand the need to be faster to any size disaster. Call us and we will make your water or fire damage "Like it never even happened." 

The SERVPRO Difference

2/22/2018 (Permalink)

We hope that you never need our services, but in case of fire, water, or mold damage to your home or business, we hope that you would choose us.

Our technicians are highly trained in handling water, fire and mold. All SERVPRO employees are required to pass rigorous training, and are also required to pass a background check.  You can be sure that knowledgeable and trustworthy technicians will respond to you loss, 24 hours a day, 7 days a week. SERVPRO promises to be on-site within 4 hours of notification of your loss. We will brief your adjuster, or other point of contact on the scope of your loss within 8 hours of being on-site. It's not about only being fast to your disaster, it's about having the knowledge to know how to properly handle your loss, so that no secondary damage occurs.

For more information about our services, please visit:  www.SERVPROofnatchez.com

Advice during Wintery Weather

2/8/2018 (Permalink)

We rarely see cold winters in the Natchez, Mississippi area. When we do, there is a good chance we as homeowners have a brief panic and do not know what to do.   SERVPRO of Natchez cannot fix your frozen or busted pipe, BUT we can clear up your standing water and start the dry out process in your home as quickly as we possibly can. We turned to some of our Northern Franchises that deal with freezing climates frequently to provide our county with some advice and knowledge during Winter Storm Grayson.

Owner David Moore of SERVPRO of Natchez explains that a burst pipe is commonly a result from a frozen pipe thawing to quickly. As daylight brings warmer temperatures, the pipe’s atmosphere potentially changes to quickly causing the burst. Advice? Leave your cabinet doors open and do not worry about cranking the heat up. Leaving a faucet or two in different parts of your home will keep the water moving through pipes and make it more difficult to freeze. Some advice from a plumber "Now is not the time for conserving energy. If you have a basement that you don't really use but there is a thermostat down there, you gotta turn that up. You don't want any of your zones lower than 68 degrees on days like today."

Financially, the higher heating charges will be less expensive than a water damage. Use a hair dryer on an exposed pipe that may potentially be frozen, using slow, low heat will unfreeze the pipe at a slow pace.

If your home or commercial business does suffer an emergency pipe burst, call 601.304.5554 SERVPRO of Natchez is always “Here to Help” in any way that we can and as quickly as we can.

Fire Damage to Your Belongings

2/8/2018 (Permalink)

The importance of contents coverage whether you are renting or you own your property is so important. Making sure your coverage is enough to cover even the little items is just as important. These things add up when you are having to replace your entire home.

We may protect our homes as best as we can from a fire, but surrounding homes or apartments can also be the cause. A small fire turned into a huge fire very quickly in this property because it could not be contained in time. 

Some contents can be saved by a textiles company or by SERVPRO of Natchez with soot cleaning or refinishing. There are some items, however, that go beyond the ability of even experienced restoration companies. To have a professional look at your soot damaged property and find out if it can be saved, call 601.304.5554.

Fire Place and Space Heater Safety

2/8/2018 (Permalink)

Safety First

According to the NFPA( National Fire Protection Association) heating equipment used in cold winter months are the leading cause of home fire deaths. Heating equipment estimates about $1 billion in property damages annually. 

If you choose to use heating equipment in your Tuscaloosa home, please use some of these safety tips provided by NFPA:

  • anything potentially flammable should be a minimum of 3 ft away
  • practicing a "no kid zone" in the 3 foot surrounding area of a heater or fireplace
  • sturdy screen in front of your fire place to catch wayward sparks
  • store ashes once they have cooled completely in  a metal container and place the container away from your house
  • turn off portable heaters when leaving the room or going to bed
  • test your smoke alarms monthly. Replace all batteries at least once a year. Don't need batteries? Replace those smoke alarms every 10 years
  • clean and inspect the fireplace every year before winter season when you need it!

In the event of a Fire in your home, call SERVPRO of Natchez to help you with the clean up and restoration of your property!

Mold in Storage

2/8/2018 (Permalink)

The Miss-Lou area can experience microbial growth, or mold, year round with Mississippi unpredictable weather and rather warm winters. 

SERVPRO of Natchez has seen many different growth situations. If your health is a concern with this invasive growth, we always advise you speak with an Environmental Hygienist who will usually do a clearance test after mold remediation. Common factors that are found to create the optimal environment for growth is a food source such as paint, glue, paper etc, moisture, warm and dark areas. It is common to find growth in your ductwork or corners of your basement. If your home has not properly been remediated following water invasion, the risk of growth is more likely. If you are a property owner and see microbial growth in your home, call 601.304.5554 to find out how SERVPRO of Natchez can help you. 

Pros of Fire Sprinklers

10/24/2017 (Permalink)

Reasons to invest in fire sprinkler systems

    • They add about 1% to the cost of a new home. This is about the same as the cost to upgrade carpeting.
    • They increase property value. 
    • The can lower your homeowners insurance.
    • They do not freeze up.
    • They can put out a house fire in 1 1/2 minutes.
    • They cause less damage to belongings.
    • Most of them can be concealed when not in use. 
    • Lowers the risk for injury and even death.

It gives you a sense of peace knowing that your family is more safe and secure. We all want our homes to be a place where we can be comfortable and at ease. Talk with others such as neighbors and friends about installing a system in there homes. Most people don't think about installing a fire sprinkler system as a safety measure but maybe it is time you and them to  reconsider this when thinking of a great investment for your home or business. 

We hope you never need these expert services but if you do, call us at 601.304.5554 or visit us on the web at www.SERVPROnatchez.com.

What Plumbers Say Cause Drain Issues

10/23/2017 (Permalink)

When this happens, call SERVPRO of Natchez 601.304.5554. "Like it never even happened."

As a homeowner you should never underestimate the seriousness of drainage issues. Plumbers have weighed in and have given their expert opinion on what causes these issues and some tips on how to avoid them. Here are the four things to look for.

  1. Recurring Clogs- If a clog returns, chances are that there is a deeper clog. 
  2. Multiple Clogged drains-If you have several clogged drains, you may have a clog in your main drain.
  3. Foul odor-Persistent sewer odors coming from your drain or drains can be a major sign of a drainage issue. 
  4. Flooding-One of the worst problems associated with clog drains is sewage backup. Getting a professional on the site as soon as you can will help you avoid a big problem.

Routine maintenance is key to keeping those drains open. Use drain catchers or less toilet paper. Also make sure that you run plenty of water into the garbage disposal after use. Just those few things help a lot. If you ever do have water damage, call SERVPRO of Natchez with your water needs. We will be there to clean up the mess those clogged drains made. 

Again, we hope you never need these expert services but if you do, call us at 601.304.5554 or visit us on the web at www.SERVPROnatchez.com.   We have helped hundreds of families recover from water loss damages. 

Mold Prevention Tips

10/23/2017 (Permalink)

Call us at 601.304.5554 or visit us on the web at www.SERVPROnatchez.com.

Nobody likes a mold problem. There are several ways to prevent mold growth in your home. Here are some tips to help you get started.

  1. Control your indoor climate
  2. Keep a eye out for standing water
  3. Do not leave wet clothing around for more then two days.
  4. If the moisture becomes to much in your home, add a dehumidifier. 
  5. Check for drainage problems around the home.
  6. Eliminate clutter in and outside of the home.
  7. Properly size your air conditioner unit to the size of your home.
  8. An indoor humidity monitor will help you keep track of the moisture in your home.
  9. Always check your air conditioning unit before turning it on for the season.
  10. Call a professional if you believe you may have any mold problem.

Call us at 601.304.5554 or visit us on the web at www.SERVPROnatchez.com.

Restoring Your Commercial Property After A Water Damage Event

10/23/2017 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals at SERVPRO of Natchez, are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Call us at 601.304.5554 or visit us on the web at www.SERVPROnatchez.com.

Commercial Loss Challenges

10/23/2017 (Permalink)

Fire losses account for approximately $2.3 billion in commercial and industrial direct property loss each year.  At times you can have large-loss fires that affect buildings such as apartments, facilities, and places people work. These types of losses affect multiple lives. It can take a lot of effort on everyone's part to provide support. Here are some tips for the property owner to consider during this time.

  • Make sure everyone is safe and away from the property. Safety is the number one concern.
  • Get the community involved in helping families or workers that may be affected
  • Bring your adjuster in early to help manage things such as photos, mitigation, documenting anything they need to.
  • Analyze your policy, including all clauses, additions, extensions, and exclusions.
  • Bring in experts to check out the damages
  • Communication is key. Everyone should stay in good contact to get the job done as smoothly as possible.
  • Know that the process can be long and require a lot of patience.

Again, we hope you never need these expert services but if you do, call us at 601.304.5554 or visit us on the web at www.SERVPROnatchez.com.

Restoring your Property after a Water Damage Event

10/23/2017 (Permalink)

Flooding and water damage events at near by commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Natchez

SERVPRO of Natchez specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us at 601.304.5554 or visit us on the web at www.SERVPROnatchez.com.

Preventing Fires in the Workplace

10/23/2017 (Permalink)

Anytime you have multiple employees working in a building, coming and going at different times, utilizing different appliances or outlets in the building, you run the risk of a fire.  Unless you have the absolute perfect system of accountability, there is always the risk of a forgotten appliance or forgotten candle burning that may cause fire. 

Here are a few tips to help prevent fires in your business: 

  • Keep your work area free of waste paper, trash and other items that can easily catch fire.

  • Check on your electrical cords. If a cord is damaged in any way, replace it. Try not to lay cords in places where they can be stepped on, as this will contribute to deterioration of the protective outside coating.

  • Don't overload your circuits.

  • Turn off electrical appliances at the end of each day.

  • Keep heat producing equipment away from anything that might burn. This includes copiers, coffee makers, computers, etc.

In the event that you DO have a fire, here are some tips to follow to ensure employee safety and expedient response by emergency responders:

  • Upon finding a fire, call 911 immediately and don't hand up with the emergency responder until told to do so.

  • Close doors when exiting to help limit the spread of smoke and fire throughout the building.

  • Never use elevators during an evacuation. 

  • Follow the escape plan and meet at a per-determined place outside of your building and away from danger. Conduct a headcount to ensure all of your staff has evacuated.

Call us at 601.304.5554 or visit us on the web at www.SERVPROnatchez.com.

Good Mold vs. Bad Mold

10/23/2017 (Permalink)

When most of us hear the word mold we assume it could be good mold or bad mold. Let's take good mold for example. It is found in medicines to cure illness. It is also found in cheeses and of course the moldy loaf of bread left open a little to long.  Next we have a type of normal mold that falls in between good and bad. There are two types of normal molds. There are airborne mold spores and mold growth. There is simply no way around the airborne mold. This type of mold is present to some degree in the air we breath. The mold we see in our homes such as in the window seals and bathtubs are simply common day to day molds. They are not from a sustainable food source. It can be cleaned away, so this makes it normal. The bad mold people fear most is considered bad mold because it could potentially affect the air with elevated mold spores which is quite a bit different than normal. The food sources within a home are pretty numerous. Materials must be properly removed and/or cleaned. Airborne issues must also be addressed. 

The first step a homeowner should take if they suspect mold is to call a specialist to ensure the proper precautions and testing are done properly.

Call us at 601.304.5554 or visit us on the web at www.SERVPROnatchez.com.

Getting Rid of Mold

10/18/2017 (Permalink)

Getting rid of mold is a tough job! Give SERVPRO of Natchez a call 601.304.5554

Here are some healthy tips to follow when you are dealing with mold. Some people cringe at the sound of the word mold but it may be easier to take care of then you think. Hopefully these will help ease the stress along the way.

  • Take things that were wet for 2 or more days outside. Things that stay wet 2 or more days can have mold on them. Mold is not always visible by looking.
  • Take out stuff made of cloth, unless you can wash them in HOT water.
  • Use bleach to clean mold on hard things or surfaces (like floors, counter tops, toys, tools, and plates.)
  • Never mix bleach with ammonia or other cleaners.
  • wear rubber boots, rubber gloves, goggles, and a mask.
  • Open windows and doors to get fresh air when you use bleach.
  • Mix no more than 1 cup of bleach in 1 gallon of water.
  • Wash the item with the bleach and water mixture.
  • Rinse the item with clean water.
  • Dry the item or leave it out to dry. 

Call us at 601.304.5554 or visit us on the web at www.SERVPROnatchez.com.

NADCA

10/16/2017 (Permalink)

NADCA had some fantastic frequently asked questions so I had to share...

Are there any health benefits that come from HVAC system cleaning?

Heating, ventilation, and air conditioning (HVAC) systems have been shown to collection a variety of contaminants such as mold, fungi, bacteria and very small particles of dust that have the potential to affect overall health. The removal of such contaminants from the HVAC system and home should be considered one component in an overall plan to improve indoor air quality.

How can I determine if the HVAC system cleaning was effective?

The best way to determine if the HVAC system cleaning was effective is to perform a visual inspection of the system before and after cleaning. If any dust or debris can be seen during the visual inspection, the system should not be considered cleaned. While you can perform your own visual inspection using a flashlight and mirror, a professional cleaning contractor should be able to allow you better access to system components and perhaps the use of specialized inspection tools. In addition, following the Residential Cleaning Checklist can help to ensure a top quality

"How often"

How often should residential HVAC systems be cleaned?

Frequency of cleaning depends on several factors, not the least of which is the preference of the homeowner. Some of the things that may lead a homeowner to consider more frequent cleaning include:

  • smokers in the household
  • pets that shed high amounts of hair and dander
  • water contamination or damage to the home or HVAC system
  • residents with allergies or asthma who might benefit from a reduction in the amount of indoor air pollutants in the home’s HVAC system
  • after home renovations or remodeling
  • prior to occupancy of a new home.

How should a residential HVAC system be cleaned?

The most effective way to clean air ducts and ventilation systems is to employ source removal methods of cleaning. This requires a contractor to place the system under negative pressure, through the use of a specialized, powerful vacuum. While the vacuum draws air through the system, devices are inserted into the ducts to dislodge any debris that might be stuck to interior surfaces. The debris can then travel down the ducts to the vacuum, which removes it from the system and the home.

What are antimicrobial chemicals and why would they need to be used?

Antimicrobial chemicals are applied by some companies to the interior surface of the air ducts to treat microbial contamination such as fungi (mold), viruses or bacteria. Before any antimicrobial chemicals are used, the system should be thoroughly cleaned. It is critical that any antimicrobial treatment used in your system be registered by the U.S. Environmental Protection Agency specifically for use in HVAC systems. The use of antimicrobial chemicals is an additional service that is not part of a typical air duct cleaning project. Review the NADCA White Paper on Chemical Applications in HVAC Systems for more information. 

What criteria should I use when selecting an HVAC system cleaning contractor?

You should interview as many local contractors as possible. Ask them to come to your home and perform a system inspection and give you a quote. To narrow down your pool of potential contractors, use the following pre-qualifications:

  • Make sure the company is a member in good standing of NADCA.
  • See if the company has been in business long enough to have adequate experience.
  • Get proof that the company is properly licensed and adequately insured.
  • Verify that the company is certified by NADCA to perform HVAC system cleaning.
  • Make sure that the company is going to clean and visually inspect all of the air ducts and related system components.
  • Avoid advertisements for “$99 whole house specials” and other sales gimmicks.
  • Ask if the company has the right equipment to effectively perform cleaning, and if the company has done work in homes similar to yours.
  • Get references from neighbors if possible.

You can also use the Residential Cleaning Checklist as part of the contractor selection process. 

What is the normal price range for the air duct cleaning service?

The U.S. Environmental Protection Agency says that “duct cleaning services typically – but not always – range in cost from $450 to $1,000 per heating and cooling system, depending on the services offered, the size of the system to be cleaned, system accessibility, climactic region and level of contamination” and type of duct material. Consumers should beware of air duct cleaning companies that make sweeping claims about the health benefits of duct cleaning, as such claims are unsubstantiated.

Consumers should also beware of “blow-and-go” air duct cleaning companies. These companies often charge a nominal fee and do a poor job of cleaning the heating and cooling system. These companies may also persuade the consumer to pay for unneeded services with and/or without their permission. (If you have knowledge of a practicing “blow-and-go” air duct cleaner, contact your local Better Business Bureau to report the company, and your local, federal and state elected officials to demand legislation.)

What kind of equipment is best for cleaning - truck mounted vacuums or portable vacuums?

NADCA does not endorse one kind of equipment over another. There are two main types of vacuum collection devices: (1) those mounted on trucks and trailers, and (2) portable units. Truck/trailer mounted equipment is generally more powerful than portable equipment. However, portable equipment can often be brought directly into a facility, allowing the vacuum source to be located closer to the ductwork. Both types of equipment will clean to ACR, the NADCA standard. All vacuum units should be attached to a collection device for safe containment prior to disposal. Any vacuum collection device which exhausts indoors must be HEPA filtered. A vacuum collection device alone will not get an HVAC system clean. The use of methods and tools designed to agitate debris adhered to the surfaces within the system, in conjunction with the use of the vacuum collection device(s), is required to clean HVAC systems. (For example: brushes, air whips and “skipper balls.”)

Why should I choose a NADCA member to have my air ducts cleaned?

NADCA members have signed a Code of Ethics stating they will do everything possible to protect the consumer and follow ACR, the NADCA Standard, for cleaning to the best of their ability. Find a NADCA professional near you. Air duct cleaning companies must meet strict requirements to become a NADCA member. Among those requirements, all NADCA members must have a certified Air System Cleaning Specialist (ASCS) on staff who has taken and passed the NADCA certification examination. Passing the exam demonstrates extensive knowledge in HVAC design and cleaning methodologies. ASCSs are also required to further their industry education by attending seminars in order to maintain their NADCA certification status. View the NADCA Code of Ethics.

Will HVAC system cleaning reduce our home energy bills?

Research by the U.S. Environmental Protection Agency has demonstrated that HVAC system cleaning may allow systems to run more efficiently by removing debris from sensitive mechanical components. Clean, efficient systems are less likely to break down, have a longer life span and generally operate more effectively than dirty systems.

Courtesy of nadca.com

Smoke Damage is as Dangerous as Fire Damage

10/16/2017 (Permalink)

This stand up deep freezer shows the amount of damage that can be done by smoke from a kitchen fire.

In a typical house fire, more damage is caused by smoke than by the actual flames.  During a fire, the materials that burn produce toxic smoke that is actually filled with microscopic particles known as soot.  These tiny particles become charged from the extreme heat and migrate to cooler air found in other parts of the house.  Because this smoke is often extremely hot, it can cause additional damage away from the actual source of the fire by melting plastics, scorching fabrics and textiles and spreading toxic gasses that will literally kill any living thing in its path.  That’s why smoke alarms throughout your home are critical to saving lives.

The Department of Homeland Security says “In less than 30 seconds a small flame can get completely out of control and turn into a major fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames. Most deadly fires occur in the home when people are asleep. If you wake up to a fire, you won't have time to grab valuables because fire spreads too quickly and the smoke is too thick. There is only time to escape.”

At SERVPRO® of Natchez, our trained specialists know how to restore your belongings after a house fire.  We hope you never need our services but if you do, we will help you determine what can be restored and what needs to be replaced.  Restoring smoke and fire damaged items costs less than replacing them.  Having your belongings restored, especially items of sentimental value, helps most families recover from the trauma of a fire more quickly than otherwise possible.

Again, we hope you never need these expert services but if you do, call us at 601.304.5554 or visit us on the web at www.SERVPROnatchez.com.   We have helped hundreds of families recover from house fire damages. 

House Fire Season! Not When it is your Home!

10/16/2017 (Permalink)

This is a kitchen grease fire.

We often hear about a particular time of the year as being the “season for house fires,” meaning house fire disasters are on the rise from that month forward.  It is usually associated with colder weather when we start to use more home heating.  When it comes to your home, however, there is no “season” for a fire.  It can strike at any time.  The sad fact is that 2,500 people will be killed in fires over the next year.  13,000 people will suffer serious injuries related to fires and the loss of property – in terms of real dollars – will be more than $7 Billion!

SERVPRO® of Natchez provides expert restoration services if you have experienced a house fire.  If that is your situation now, please call 601.304.5554 so we can begin restoring your home.  The residue left from a fire, known as soot, presents hidden dangers if not properly removed from your home and your possessions.  Soot is acidic in nature and within hours to days, it will begin to decay or even destroy whatever surface it comes in contact with.

Our homes are a collection of different types of materials, all of which represent unique risks once they have been exposed to the heat from a fire.  The structure itself is composed of wood and sheetrock.  Electrical wiring is wrapped with plastics and rubber.  Insulation is found in attics and behind walls.  Floors are made of wooden materials that have been coated with chemicals to preserve their beauty, or covered with synthetic materials found in carpets.  Each presents its own set of risks.  The water used to extinguish the fire also presents a different set of problems for furniture that comes in contact with it and personal belongings left on floors. 

SERVPRO® of Natchez technicians are trained to determine what can be salvaged and what needs to be discarded.  Each home contains items of sentimental value like pictures and heirlooms.  Until help arrives, pictures need to be removed from glass frames as quickly as possible so they can dry unless they have become stuck to the glass.  Valuable items like jewelry, weapons, ammunition, financial papers and other personal items should be removed from the home for safe keeping. 

Our restoration specialists treat the damaged contents of your home with the utmost respect and care.  Once clean and restored, we will safely store your property until your home is ready for your return.  Our job is to make your loss “Like it never even happened.” 

We have helped hundreds of families recover from house fire damages.  Visit our website for information on how we can restore your property at www.SERVPROnatchez.com.

Staying Safe During Flooding

10/16/2017 (Permalink)

Picture is of a flooded neighborhood.

Because of our location as a gulf state, Mississippi residents are especially prone to damage caused by floods.  Flooding can be common during the hurricane season but unusual weather patterns can also bring unexpected flooding of the type we have witnessed in our state over the last few years.

If your home has flooded, it is important to conduct a list of safety checks before returning inside.  The Department of Housing and Urban Development has produced an in-depth document outlining these safety steps.  They include:

  • Checking the roof for dips across the surface
  • Checking external walls to determine if they are no longer plum
  • Checking the foundation from the outside to see if it has been damaged
  • Making sure electricity and gas have been shut off

Once inside, there can be multiple safety hazards and threats.  The presence of mold is a real possibility and a valid concern for your personal safety.  If you have an older home, there is also the risk of lead or asbestos contamination.  Flood water contains multiple health hazards and just because the visible water is gone, it doesn’t mean the contaminants are no longer a threat.

That burning desire to check your home after major water damage is natural but even a few minutes inside could be bad for your health.  At SERVPRO® of Natchez, we provide emergency water disaster services.  We have given our mitigation specialists extensive training for safely entering this type of dangerous environment and for getting the remediation process started.  It is our hope you never have to experience this type of natural disaster or other types of water damages but if you do, we are a phone call away at 601.304.5554 and are always ready to help.

Emergency Steps for Minimizing Water Damage at Home

10/16/2017 (Permalink)

Knowing where the main turn off to the water line is vital in a water leak.

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home or apartment can be traced to the kitchen or a bathroom. 

All common water supplies in a home have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucets under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is, in most cases, the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water tank can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors and walls.  Within a single minute, several of gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be interrupted.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO® of Natchez, we are experts at mitigating water damages.  Our emergency services include extraction, removal of damaged debris, getting your home dry and providing you with the information and services you need to make water damage “Like it never even happened.”  Call us at 601.304.5554 or visit us on the web at www.SERVPROnatchez.com.

Why You Must Hire Professionals to Restore your Natchez Home after Fire Damage

10/16/2017 (Permalink)

Hidden damage and strong odors left behind by a house fire

Even after a small grease fire in your kitchen, you are going to wind up with plenty of damage afterward. You also must deal with a heavy smoky odor throughout your home, black soot on your ceiling and cabinets, burnt grease, and even melted appliances.

Many people attempt to clean up after a small fire in their Miss-Lou home themselves. However, it is best to leave the inspection and cleanup of the fire damage to the expertise of our technicians at SERVPRO. We are trained and certified to deal with situations like this and have the proper tools as well to restore your home back to its proper state thoroughly.

Kitchen fires produce a mixture of residues which must be cleaned properly. A big challenge of kitchen fires is you will most likely have more than one kind of material which burns and leaves residues. It is not an easy task for the average homeowner to understand how to clean these residues. The different kinds include natural substances such as wood, paper, or natural fabrics, protein substances like grease and burnt food, plus synthetic substances like plastics. It is best that each kind of substance is cleaned with the right method unique to that substance.

Smoke smells are tough to combat. You can keep cleaning, but the smell of smoke can linger still. Smoke particles are tiny, and each of them has an odor. These microscopic particles make their way inside your walls through air ducts, behind the wood trim, into cabinets, under carpeting, and more. Even if you are the best cleaner in the world, there are such a vast number of places you could miss, and it can take weeks for the smell to dissipate.

The fire could have also done more damage than you realize. If flames shot up an air duct, for instance, you may not know about some of the damage done. When you allow SERVPRO staff to inspect your home, we can find all the hidden damage so that your home is completely cleaned and restored, giving you a peace of mind.

SERVPRO of Natchez is a locally owned and operated company with the proper training to handle fire damage of all kinds. People who reside in the Miss-Lou area, you can reach us easily at any time by dialing 601.304.5554.

Restoring Furnishings Affected by Water Damage in the Miss-Lou area

10/16/2017 (Permalink)

Upholstery and Furniture Cleaning after Water Damage in Natchez Needs a Professional Service

SERVPRO Strives to Salvage Personal Belongs from Damage by Water

Fittings, furniture, and other decorative accessories such as carpets and curtains are highly prone to water damage. If the water spreads to the upholstery, it can stain or leave watermarks on the fabric. Mud and silt can also penetrate the fabric and padding if the furniture stays in the water for several hours. This buildup can lead to the growth of mildew both internally and externally. Finished wood surfaces become cloudy, while joints in the frames turn loose. If the disaster is a flood, it can also lead industrial chemicals, pesticides, and sewage into the house.

When faced with water-damaged upholstery, you should contact a professional restoration company immediately. SERVPRO, which is locally owned, has many years of experience in restoring furnishings affected by water damage in the Miss-Lou area. Our team is quick and efficient and has the necessary tools to begin the restoration process.
 
Upholstery
Water damage can affect your upholstery in several ways. Wooden framing, in particular, is susceptible to cracking and swelling. Water can also compromise glue and cause damage to your furniture. In case there are water spots on the fabrics, we may have to wet the entire piece of furniture to avoid water lines. This process can lead to stains on the floors or carpets. Our technicians apply spot removal procedures to get rid of these stains. This step is important to prevent the color bleed from causing a permanent tint. In certain cases, soft materials can be transported to our facility for washing in industrial grade Esporta Machine systems.
 
SERVPRO also follows IICRC guidelines to carry out mildew control procedures when restoring upholstery affected by water damage. This step involves rapid drying to eliminate the source of water. For this purpose, we use dehumidifiers and air movers to speed up the drying time.
 
Wood Furniture
Excessive water can leave water spots on your furniture or cause cracking, swelling, or weakening of the joints. To deal with the water spots, our specialists use specialized wood care products to clean and dry the surface. Water damaged furniture frames are slightly more expensive to repair – sometimes even more costly than replacing them. SERVPRO technicians can assess and advise accordingly.
 
If you decide to restore your furnishings from water damage, it is important to act fast. SERVPRO of Natchez offers 24/7 emergency service and is available when you need us. Call us today at 601.304.5554.

Flooding from a Broken Icemaker in Your Miss-Lou Area Home

10/16/2017 (Permalink)

Any kitchen appliance that has a water supply can cause a flood in your kitchen. Call SERVPRO if your kitchen gets flooded or for prevention tips.

Professional SERVPRO Techicians Will Root Out Every Place Where Water Has Hidden on Your Property After a Water Loss to Help Prevent Mold 

One of the hardest working appliances in your home is the refrigerator, so when it breaks or suffers a leak, there can be consequences. The water supply line to the ice maker can burst, causing floods that range from slow leaks to sudden breaks. Some are made of copper, and others are plastic. Some are initially connected under the house while others are linked to a wall. A lot of them have a quick connection which is quite prone to flooding.
 
To prevent flood damage, non-plastic tubing like copper professionally installed with a conventional connection is recommended. Huge kitchen floods in your Garden District home can occur from broken ice maker lines in your refrigerator.
 
SERVPRO, a professional flood remediation company, can help you clean up the mess of flooding if your refrigerator water line has broken. You may have several inches of standing water in your home, which needs to be removed as fast as possible. We have the ability and experience to do so.
 
Before we get there, shut off your water if it is safe, turning it off at the main if needed. Sometimes, there is a shutoff valve behind your refrigerator near the wall. You should also cut off the electricity to the affected rooms.
 
Depending on how bad the flooding is, your kitchen may not be the only place affected. The water could have spread into your dining room, family room, living room, hallways, foyer, or any other room that is on the same level.
 
Our first step is to get rid of this standing water. Once we accomplish this, any damaged flooring is taken up so we can dry the subflooring. The drying process can then begin. We use industrial fans and dehumidifiers, placed strategically around the affected areas to dry your home as quickly as possible. Centrifugal air movers can be set up to dry underneath your kitchen cabinets. We return to your home every twenty-four hours until your home is thoroughly dry.
 
With SERVPRO of Natchez, you can be sure that you are treated respectfully and that your home is returned to its previous state before the flooding. Just give us a call when you need at 601.304.5554.

Should You Use Mold Resistant Paint To Help Prevent Mold Damage To Your Home?

10/16/2017 (Permalink)

Considering types of paint is extremely important in an environment that will be repeatedly damp and quite possibly wet. Call SERVPRO to discuss.

SERVPRO Certified Technicians Provide Many Useful Tips for Preventing Mold Damage on Your Property

Mold is a potential problem for any homeowner. Mold can live in any damp place where there is also food for it to grow – and it can use many household items like food, including damp clothes, carpets, drapes, and drywall. Therefore any steps you can take to make it harder for the fungi to take hold are a good idea.
 
Perhaps you have heard of mold resistant paint. You might be wondering what it is and whether you should use it to help prevent mold damage to your Montgomery home.
 
Mold resistant paint contains antimicrobial ingredients that discourage growth on any surface treated with the paint. Each manufacturer states on the tin how long the effect should be expected to last.
 
Such paint is a useful tool for any homeowner in the fight against mold. SERVPRO recommends the use of mold resistant paint in any areas that are prone to damp, such as bathrooms, basements, kitchens, laundry rooms, or some internal ceilings. It is particularly important to pay attention to corners and the areas where ceilings and walls meet, as these areas are popular with the fungi and are common areas for it to appear.
 
However, SERVPRO’s recommendation of this paint does come with an important caveat: For it to work properly, you need to deal with the issue at its source first. Painting helps prevent a recurrence of the problem, but only if the problem is properly dealt with in the first place.
 
We can assist you with mold remediation before application. Our IICRC-certified experts are trained to deal with outbreaks in any area of your home. We come equipped with a range of tools and techniques to get growth under control.
 
The first step is to establish containment to prevent spores spreading to other areas. Following containment, negative air machines draw the contaminated air out of the affected area and vent it outside your home. Then the work of remediation begins. Our technicians use a combination of techniques which include scrubbing, HEPA vacuuming, and damp wiping with detergents.
 
Depending on the total extent of the damage, some areas of drywall might need to be replaced as well.
 
Once the mold is under control and the area is thoroughly dried out, it is safe to apply mold resistant paint to help prevent future outbreaks.
 
If you have mold growing in your home, do not delay. Call SERVPRO of Natchez at 601.304.5554 for assistance.

Tips to Help with Post Hurricane Chaos

9/26/2017 (Permalink)

With the recent storms in Texas, everyone is thinking about what has happened, and what could happen.  Everyone tries to be prepared for before and during the storm, but very few people get far enough to think about what to do AFTER a storm.

Here are a few tips from the American Red Cross to help with post-hurricane chaos.

  • Continue listening to a NOAA Weather Radio or the local news for the latest updates.
  • Stay alert for extended rainfall and subsequent flooding even after the hurricane or tropical storm has ended.
  • If you evacuated, return home only when officials say it is safe.
  • Drive only if necessary and avoid flooded roads and washed out bridges.
  • Keep away from loose or dangling power lines and report them immediately to the power company.
  • Stay out of any building that has water around it.
  • Inspect your home for damage. Take pictures of damage, both of the building and its contents, for insurance purposes.
  • Use flashlights in the dark. Do NOT use candles.
  • Avoid drinking or preparing food with tap water until you are sure it’s not contaminated.
  • Check refrigerated food for spoilage. If in doubt, throw it out.
  • Wear protective clothing and be cautious when cleaning up to avoid injury.
  • Watch animals closely and keep them under your direct control.
  • Use the telephone only for emergency calls.

Do You Have Mold In Your Crawlspace?

9/26/2017 (Permalink)

Over the last few years I have received many calls from homeowners about mold underneath their house or in the crawlspace. This only occurs in a home that is built on a conventional foundation. Sometimes their floors inside have began to buckle but they have not had a water damage or leak. As our summers in Mississippi have grown hotter and more humid the problem has gotten worse. 

Mold or fungi have to have moisture and a food source to grow. Of the two, moisture is the easiest to control since it can feed on any organic material. If you haven't had a leak or drainage problem that is causing excess moisture underneath your home the most probable source of moisture is from condensation. 

Condensation occurs when warm moist air comes into contact with a cooler material like the floor boards of your home. Many homeowners are having problems with this now for the first time in forty years. Many of them have recently installed new storm windows or a new more efficient Air conditioner system or re-insulated their home. The point is that combined with the hotter more humid summers and the people keeping their homes cooler creates an environment conducive to condensation in their crawlspace. 

One of the ways to you can help prevent condensation in your crawlspace is to increase the amount of ventilation under your house and install some fans to keep the air circulating. This will encourage more evaporation and help to keep your floor joist and sub-floor dry. Wood can only support microbial growth at 16% moisture content or above. If you can keep your crawlspace dry you shouldn't have any problem with mold or fungi growing there

IICRC Certified Firm

9/26/2017 (Permalink)

SERVPRO of Natchez is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Natchez

SERVPRO of Natchez specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

5 Tools Used By SERVPRO of Natchez

9/26/2017 (Permalink)

Proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. Your SERVPRO of Natchez professionals will answer your call with rapid action and a full arsenal of drying equipment. 

Here are a few tools used by SERVPRO of Natchez professionals:

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Natchez professionals to monitor drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO of Natchez professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

About SERVPRO of Natchez

SERVPRO of Natchez specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a Question?
Call Us Today – 601.304.5554

DO's and DON'Ts for Water Damage From Contaminated Water

9/26/2017 (Permalink)

These Emergency Tips will assist you in taking the proper action until SERVPRO of Natchez professionals arrive. Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. Here are the DOs and DON'Ts for Water damage from Contaminated Water.

DOs 

  • Call SERVPRO of Natchez immediately at 601.304.5554.
  • Avoid all contact with sewage and items contaminated by sewage. This includes damages incurred by a sewage backup.
  • Wash your hands thoroughly after contact with contaminated items.

DON'Ts 

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleaniness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

About SERVPRO of Natchez

SERVPRO of Natchez specializes in the cleanup and restoration of residential and commercial property after a sewage backup or a contaminated water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have questions about Contaminated Water Damage and Cleanup? Call us - 601.304.5554

Seasonal Watering Tips!

9/22/2017 (Permalink)

INDOOR WATERING TIPS:

Don’t forget to check your faucets for leaks ?! Leaks waste water 24 hours a day, 7 days a week.

Everyday Water Use
    • Do not let the faucet run while brushing your teeth. Just wet your toothbrush and fill a small glass with water for rinsing out your mouth.
    • Limit showers to no longer than 5-minutes.
    • Select the appropriate water level for the size of your load of laundry or dishes.
Watering Plants
    • Rotate plants toward the light whenever you water them to keep them growing straight.
    • Water hanging plants with ice cubes to keep water from spilling out of the bottom.
    • Use pots made from non-porous material such as plastic to help plants retain moisture longer

OUTDOOR WATERING TIPS:

Lawn care When the weather is hot, outdoor water usage increases significantly. The good news is that most lawns can thrive with less water than you think.

When to Water
    • To determine if your grass needs watering, step on it. If it springs back up, it doesn’t need watering. If the blades of the grass lie flat, it’s time to water.
    • Turn the sprinklers on at a low speed to avoid wasteful run-off. Remember, over-watering promotes shallow root growth, making your lawn less hardy.
    • Water early in the morning or in the evening after the sun has set to help prevent losing water to evaporation. As much as 30% of water can be lost to evaporation.
    • If using automatic sprinklers, install a rain sensor to avoid watering on rainy days.
How to Water
    • Water slowly and thoroughly during cool, windless hours, and as infrequently as possible. Never water to the point of run-off.
    • If necessary, water in several short sessions rather than one long one. Three ten-minute sessions spaced 30 minutes apart will allow your lawn to better absorb moisture.
    • Let grass grow taller in hot weather. Most southern lawns will thrive if they receive one inch of water per week during the summer.

For more information check out www.bwwb.org

What To Do Until SERVPRO Arrives!

9/21/2017 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

What's the Difference

9/21/2017 (Permalink)

Lately there has been flooding all over the United States: if you are unfamiliar with the difference between a flash flood warning, flood warning, and flood advisory; then read below! 

What is the difference between a Flood Watch and a Flood Warning issued by the National Weather Service?

  • Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

  • Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

  • Flood Watch: Be Prepared:A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

  • Flood Advisory: Be Aware: An Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

Information from http://www.floodsafety.noaa.gov/

Flood Facts

9/21/2017 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of Natchez.  Even minor floods have potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order. 

Duct Cleaning

9/21/2017 (Permalink)

Duct Cleaning Process:

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape an diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of particles in the airstream. HEPA filters capture debris and keep the environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor to microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

Duct cleaning may not always be necessary. SERVPRO of Natchez will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of Natchez can often restore the HVAC system and ductwork to pre-damage condition.

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