Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

At SERVPRO of Natchez, when we respond to a water damage emergency, we start by completing a detailed inspection of the home or business. We inspect the entire property to determine the scope of the damage, to ensure that nothing gets left undiscovered. Additionally, in this stage of the process we are completing an assessment to determine the severity and scope of the damage. This allows us to develop an appropriate and detailed plan to fully restore the property, including what equipment will be needed and how many team members will be needed to complete the work, to make it “Like it never even happened.”

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction