Step 1: 24 Hour Emergency Contact 

The water restoration process begins when you call us. SERVPRO of Natchez has team members available 24 hours a day to answer your water emergencies. We know that when you are dealing with water damage immediate action is crucial. Leaving water damage unaddressed for even a couple of hours can drastically affect the severity of the damage. No matter the time of day, day of the week, or the size of the loss, do not hesitate to call us, so we can get to work restoring your property. Just by calling us you have already taken necessary action and are one step closer to getting it, "Like it never even happened." 

We Answer the Phone Ready to Help
Call Today - (601) 304-5554

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Natchez has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment